Note: The job is a remote job and is open to candidates in USA. Mightier Legal is a dynamic force in the legal marketing industry, seeking a full-time Legal Intake Specialist to connect accident victims with legal assistance. This role involves handling high-volume calls, explaining the importance of legal representation, and utilizing call tracking systems efficiently.
Responsibilities
- Handle high-volume inbound and outbound calls
- Explain the importance of legal representation to accident victims
- Use our proprietary call/lead tracking systems efficiently
- Maintain a high level of professionalism and customer service
Skills
- Excellent phone etiquette and communication skills
- 1+ years of experience in sales, customer service, or related field
- Working cell phone, computer, and internet connection
- Proficiency with computers and ability to learn new software quickly
- Strong persuasion and problem-solving skills
- Must live in one of the following states: TX, CA, GA, FL, MS, NY, NC, SC, or OH
- Knowledge of auto insurance processes
- Understanding of legal rights after car accidents
- Experience in a call center environment
- Experience making upwards of 100+ calls a day
Benefits
- Medical, dental, visions, and FSA benefits
- Paid Time Off and Sick Leave
Company Overview
- Our team of U.S. It was founded in 2017, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is https://www.mightiercontent.com.