Healthcare Receptionist (RingCentral Experience Required) Location: Remote Job Type: Full-Time Position Summary: We are seeking a professional, friendly, and tech-savvy Healthcare Receptionist to serve as the first point of contact for our members, vendors, and partners. The ideal candidate will have prior experience using RingCentral or similar cloud-based phone systems, a strong background in customer service, and the ability to manage high call volumes efficiently and courteously. Key Responsibilities: Phone & Communication: • Answer and route a high volume of incoming calls using the RingCentral phone system • Screen and direct calls appropriately, taking accurate messages when needed • Monitor voicemails and ensure timely callbacks and follow-ups • Provide information to callers regarding clinic hours, services, policies, and appointments Patient Interaction: • Greet patients and visitors in a warm and professional manner • Check patients in and out, ensuring all information is accurate and complete • Assist with scheduling, rescheduling, and confirming appointments • Handle inquiries related to insurance, billing, and basic medical services Administrative Duties: • Maintain front desk operations, including faxing, scanning, and filing documents • Verify insurance eligibility and collect co-pays or other payments • Maintain confidentiality of all patient records in compliance with HIPAA • Support clinical and administrative teams as needed with additional tasks Qualifications: Required: • Minimum of 1 year of experience as a receptionist in a healthcare setting • Proven experience using RingCentral or similar VoIP communication platforms • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Comfortable multitasking in a fast-paced environment • Proficient in using basic office software (e.g., MS Office, Google Workspace) Preferred: • Bilingual (English/Spanish or other languages) a plus • Knowledge of medical terminology Compensation & Benefits: • Competitive hourly rate of $18.00 • Health, dental, and vision insurance options • Paid time off and holidays • Opportunities for career advancement and training Job Type: Full-time Pay: $18.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible spending account • Health insurance • Life insurance • Paid time off • Referral program • Vision insurance Schedule: • 8 hour shift • Monday to Friday Work Location: Remote Apply Job!