Note: The job is a remote job and is open to candidates in USA. GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions. The Collections Specialist is responsible for resolving overdue bills and collecting payments from individuals or businesses, identifying accounts with overdue payments, and maintaining collection goals.
Responsibilities
- Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
- Identify accounts with overdue payments and find solutions to help bring their loan to a current status
- Maintain daily, weekly and monthly collection and metric goals
- Outbound/Inbound calls with clients to resolve debts owed
- All in compliance with Goodleap’s collections policies and procedures
Skills
- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
- Excellent verbal and written communication skills
- Prior telemarketing experience with financial products preferred
- Proficiency with Microsoft Office applications
- Self-motivated and extremely goal-oriented
- Team Player
- Professional demeanor
- Prior telemarketing experience with financial products
Company Overview
- GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. It was founded in 2015, and is headquartered in Roseville, CA, US, with a workforce of 501-1000 employees. Its website is https://www.goodleap.com.
Company H1B Sponsorship
- GoodLeap has a track record of offering H1B sponsorships, with 15 in 2025, 13 in 2024, 6 in 2023, 7 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.