Note: The job is a remote job and is open to candidates in USA. Norstella is a premier global life sciences data and AI solutions provider dedicated to improving patient access to therapies. The Analytic Consultant, Training & Education will develop and maintain educational resources for users of analytic platforms, ensuring accuracy and clarity while also delivering training for internal and external audiences.
Responsibilities
• Create, manage, and maintain documentation for the Norstella LinQ RWD data source, ensuring accuracy, clarity, and accessibility for analytic users
• Manage and maintain documentation for the IHD software, including user guides, release notes, learning modules, and technical reference materials
• Help develop and deliver training resources for both internal and external audiences, supporting education, engagement, and product adoption
• Collaborate with internal experts on the LinQ data source and IHD software to ensure documentation and educational materials reflect current capabilities, data nuances, and analytic methodologies
• Partner with product, analytics, and engineering teams to gather information and translate complex technical content into user-friendly materials
• Ensure all educational resources align with company standards, branding, and data governance requirements
• May include the opportunity to develop and produce educational videos and other multimedia learning resources to support user onboarding, training, and continued education
• All other duties, as assigned
Skills
• Bachelor's or Master's degree in a related field (e.g., Public Health, Epidemiology, Data Science, or Technical Communication)
• 2-4 years of experience in analytics, technical documentation, or education/training within a data-driven or healthcare analytics environment
• Strong understanding of healthcare data, real-world data (RWD) or analytic software preferred
• Proven ability to create engaging instructional materials, including video tutorials or e-learning modules
• Experience developing and delivering training for both internal and external audiences
• Exceptional written and verbal communication skills, with the ability to translate complex technical information for diverse audiences
• Demonstrated ability to collaborate effectively with internal subject matter experts, technical teams, and end users
• Proficiency with documentation tools (e.g., Confluence, Markdown, SharePoint) and video creation/editing software (e.g., Camtasia, Adobe Premiere, or similar)
Benefits
• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Paid Time Off & Company Holidays
Company Overview
• Norstella help patients gain access to life-saving therapies. It is a sub-organization of Primal Pictures. It was founded in 1994, and is headquartered in Yardley, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.norstella.com.