Join the Amazon team as a Regional Field Trainer and play a vital role in shaping the future of grocery retail! We're seeking an experienced and skilled professional to deliver comprehensive training and development programs that drive operational excellence, foster a culture of growth, and ensure the continued success of our Amazon Fresh stores. As a Regional Field Trainer, you will empower salaried managers and hourly associates to provide an exceptional customer experience, while maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun.
This is a remote opportunity with a competitive salary range of $66,800 - $142,800 per year, depending on the market location. You will have the chance to work with a talented team, develop your skills, and take your career to the next level. If you're passionate about learning and development, customer experience, and team collaboration, we encourage you to apply for this exciting opportunity.
Job Summary
We're looking for a highly skilled and experienced Field Trainer to join our team. As a Regional Field Trainer, you will:
- Serve as a multi-threaded leader for training and development across the Amazon Fresh network of stores, maintaining strong relationships with key stakeholders.
- Consult on learning strategies and effectiveness, gathering feedback from the field to improve Learning & Development programs.
- Assess employees' needs for training and further development, influencing leaders and stakeholders to drive alignment and action towards goals.
- Deliver results with little supervision in a dynamic and often ambiguous environment, creating and maintaining a culture of engagement by routinely listening to feedback from leaders, associates, and customers.
- Maintain expertise in your role by staying current on tools, processes, and procedures.
Basic Qualifications
To be successful in this role, you will need:
- 3+ years of program or project management experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience using data and metrics to determine and drive improvements.
- Experience working cross-functionally with tech and non-tech teams.
- At least 3 years of professional work experience in learning and development.
- Bachelor's degree in business administration, human resources, or a related field.
- Demonstrated ability to communicate information clearly and facilitate learning for diverse audiences.
- Ability to identify the training needs of an organization and recognize where changes and improvements can be made.
- Experience collaborating with staff, trainees, subject matter experts, and the organization's leaders in person and through teams.
- At least 3 years of physical retail experience.
- 75% - 100% travel depending on business needs.
Preferred Qualifications
Preferred candidates will have:
- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Master's degree in training and development, human resources management, organizational development, or business administration preferred.
- Experience developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Ability to conceptualize multiple unorthodox or out-of-the-box ideas about a given topic or situation, or to develop creative ways to solve a problem.
What We Offer
At Amazon, we're committed to providing a diverse and inclusive workplace. We offer a competitive salary, comprehensive benefits, and opportunities for growth and development. Our compensation package includes:
- Base pay ranging from $66,800 - $142,800 per year, depending on the market location.
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
- A full range of medical, financial, and/or other benefits.
How to Apply
If you're passionate about learning and development, customer experience, and team collaboration, we encourage you to apply for this exciting opportunity. Apply Now and take the first step towards a rewarding new role.
Apply Now