Receptionist Administrator (FULLY REMOTE) Full-Time | 40 Hours per Week At Dahlberg Portraits, we create exquisite family portraits, exceptional products, and transformational experiences. We believe in celebrating families through timeless portraiture that gives hope, strengthens connection, and becomes part of a family's legacy for generations. We are seeking a full-time Receptionist Administrator to be the friendly first voice clients hear when they call. In this role, you will manage all incoming calls to the studio, provide warm and informed service, route communications to the appropriate team members, and assist with administrative tasks to keep our studio running smoothly. What Winning Looks Like • Answer all incoming calls promptly, professionally, and with warmth • Route calls and information accurately to the appropriate team member • Follow up with voicemails, emails, text messages, and client inquiries in a timely manner • Maintain and update client information in our CRM (ActiveCampaign) • Assist with calendar management, light admin duties, and organizational tasks • Create a positive and helpful first impression for all who contact the studio • Represent our brand with care, professionalism, and genuine warmth Who You Are • A clear communicator with a friendly, engaging phone presence • Experienced in customer service and inbound call handling • Organized, reliable, and detail-oriented • Calm under pressure and able to manage multiple tasks • Comfortable with computer systems, email, CRM platforms, and scheduling tools • A team player who takes initiative and seeks solutions • Passionate about delivering meaningful experiences to others What You'll Need • A minimum of 2 years in a customer-facing or administrative support role • Excellent phone and interpersonal skills • Familiarity with CRM and scheduling software (ActiveCampaign and Acuity a plus) • A love for working with people, pets, and meaningful stories • A polished and professional demeanor-our clients are trusting us with memories that last a lifetime Ready to Apply? We're looking for someone who is excited to be part of a purpose-driven, joyful, and high-performing team. If you're the kind of person who finds fulfillment in helping others feel cared for, seen, and supported-this could be a perfect fit. To apply, please submit a cover letter and resume. We'll be in touch with qualified candidates directly. We can't wait to meet you! Apply tot his job