We are seeking a motivated and detail-oriented PR Intern with a strong interest in brand reputation, customer engagement, and digital communications. This role plays a key part in helping us grow, manage, and optimize customer reviews across online platforms. You will support outreach efforts, strengthen brand credibility, and contribute to the overall public relations strategy.
Key Responsibilities
Review Growth & Reputation Management
Monitor, track, and report customer reviews across platforms such as Google, Amazon, Yelp, Trustpilot, social media, and product marketplaces.
Identify opportunities to increase authentic reviews through compliant outreach campaigns.
Draft and send review-request messaging that aligns with brand voice and platform policies.
Collaborate with customer service to follow up on positive interactions and convert them into reviews.
PR & Communications Support
Help draft press releases, pitches, blog posts, and other communication materials.
Research journalists, influencers, and content creators relevant to our brand.
Assist in creating monthly reports on review performance, sentiment trends, and PR visibility metrics.
Customer Interaction & Brand Experience
Help manage responses to customer reviews and inquiries under supervision, ensuring timely and professional communication.
Support initiatives that enhance customer satisfaction and brand loyalty.
Contribute ideas for review-driven content and social proof campaigns.
Qualifications
Currently pursuing or recently completed a degree in Public Relations, Communications, Marketing, Journalism, or a related field.
Strong written communication skills with attention to tone and detail.
Familiarity with review platforms, social media, or customer engagement tools is a plus.
Highly organized, proactive, and comfortable juggling multiple tasks.
Positive attitude, willingness to learn, and interest in brand reputation management.
What You’ll Gain
Hands-on experience in PR, digital reputation management, and customer engagement strategy.
Exposure to real-world brand storytelling and communications workflows.
Opportunities to build portfolio-ready writing samples and reports.
Mentorship from experienced PR and marketing professionals.