Job Description:
• Helping our customers’ DBA teams when they need expert assistance
• Gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
• Performing screen-sharing sessions to help them quickly navigate and resolve issues for serious and production-impacting issues
• Authoring new blog posts on interesting topics for our open-source community
• Answering questions on our forum
• Creating new articles in our customer-facing knowledge base
• Hosting webinars
• Collaborating with some of the most well-known database experts
Requirements:
• Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
• Be skilled with some of the PostgreSQL ecosystem of tools and technologies
• Knowledgeable about performance tuning, query optimization, & index tuning
• Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery
• Some experience with high availability solutions (replication, routers, proxies, etc)
• Exposure and practice with zero-downtime procedures
• Good understanding of monitoring requirements
• Demonstrable experience of administering Linux based systems
• Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
• Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
• Availability to travel for the occasional team meeting, conference or customer visit
• Experience working with customers in English
• Very desirable to have related Kubernetes knowledge
• MySQL knowledge
• Experience working in SLA-bound operations
• OpenSource Community contributions (could be a blog)
• Good practice with working over screen-sharing/phone
• Patroni / Repmgr / Stolon
• Cloud Services such as AWS and RDS, Azure, GCP
• Percona Monitoring & Management (PMM) and other monitoring tools
• Configuration management solutions such as Ansible, Puppet or Chef
• Good grasp of ANSI SQL 92 to 2016 and ability to write/rewrite SQL statements involving Window functions and recursive CTEs
• Indexing methods including Full-Text Indexing
• Contrib Modules of PostgreSQL
• Most popular extensions - pg_repack, pg_partman, pg_audit etc
• Foreign Data Wrappers of PostgreSQL (postgres_fdw, oracle_fdw, tde_fdw, file_fdw etc)
• Advanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc)
• Experience programming in C
Benefits:
• Flexible work hours
• Various paid time off programs
• All equipment for your remote office
• Funds for career development (external training, certifications, conferences)
• Ongoing connectivity allowances
• Opportunity to participate in our equity incentive plan
• Support for a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility.
• Support for being socially responsible through our PAVE volunteering program and Women Transforming Technology.