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Posted Feb 7, 2026

Optum NJ Care Coordinator Social Worker

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About the position Responsibilities • Assist with development and maintain social service programs, drafting supporting policies, procedures, and guidelines for the program • Telephonically assess patient psychosocial status • Communicates with physicians to report patient progress, needs, concerns, and potential and actual problems • Works closely with all members of the healthcare team in development of the plan of treatment based on psychosocial assessment and accepted social work interventions • Provide social work services including short-term counseling, community resource planning, and crisis intervention • Acts as a resource person for other members of the healthcare team • Develops and maintains through knowledge of referral resources throughout the service area • Report to APNNJ Case Management Nurse variances in patient's condition, medications, or treatment • Telephonically monitor patient on a regular basis regarding psychosocial needs, education, and compliance with treatment plan • Maintains up to date knowledge of Medicare, Medicaid, and other third-party reimbursement sources • Provides positive customer relations in dealing with patients, families, physicians, team members, hospital departments, referral resources, service agencies and others • Refer to health education and other service departments as necessary • Complete all required documentation in a timely manner according to department policy • Refer patient to outside community resources, classes, education, etc. as appropriate • Case closure as appropriate • Collect data necessary for APNNJ Case Management reports/studies • Attend APNNJ Case Management meetings and training as appropriate • Other duties as needed Requirements • Graduate of an accredited Master's degree Social Work program • Unrestricted current Social Worker license in state of New Jersey • 3+ years of solid clinical background with broad range of experience in health care delivery setting (hospital, clinic, physician's office) • 2+ years of experience with health plan care coordination • Experience with Electronic Health Records • Excellent interpersonal and communication skills (both written and oral) • Proficient in Microsoft Office Suite, Adobe Products • Solid critical thinking and decision-making skills • Ability to travel to home office as necessary for training, meetings, or as requested by Supervisor/Manager • Ability to work with a multi-disciplinary team Nice-to-haves • Licensed Clinical Social Worker (LCSW) • Experience in a remote/telecommuter work setting • Background in behavioral health Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job