Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The Mortgage Recording Specialist will manage the accurate and timely recording of HELOC loan documents, ensuring compliant and efficient loan servicing while maintaining high standards of documentation quality.
Responsibilities
- Ensure complete and accurate review of signed HELOC documentation packages prior to recording
- Confirm all elements of mail-in packages (mortgage/deed, physical check, return materials, FedEx labels) are properly assembled and addressed
- Prepare electronic and mail-in recording documents for submission, validating county-specific requirements, riders, and appropriate payment methods
- Monitor Simplifile to ensure recording statuses transition to final confirmed state by county
- Validate post-recording documentation, including recording stamps, dates, book/page/instrument numbers, and update internal systems accordingly
- Upload recorded instruments to Vesta and ensure all notes and metadata are accurately reflected across systems
- Serve as a point of quality control to guarantee documentation compliance and operational accuracy during the post-closing process
- Remediate and cure any rejected recording documents from counties as needed
Skills
- Experience in home lending loan processing or mortgage servicing
- Understanding of end-to-end HELOC loan origination processes
- Excellent analytical, organizational, and communication skills
- High attention to detail and comfort working with data in operational environments
- High School Diploma or GED
- Ability to work standard hours (9 AM – 5:30 PM EST)
- Proficiency with loan origination systems and general productivity software
- Reside within 60 miles of Columbus, OH, and be able to work from the office at least two days per week
- Previous post closing / recording or servicing mortgage experience
- Ability to work effectively with limited direct guidance on routine activities
- Strong organizational and time management skills with the ability to prioritize tasks effectively
- Comfortable operating in a fast-paced, ambiguity-prone environment
- Demonstrated ability to take ownership of issues and drive resolution with patience and efficiency
Benefits
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
Company Overview
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.
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