About arenaflex – Pioneering Health Information Management
arenaflex is a nationally recognized leader in Health Information Management (HIM) and Revenue Integrity services. Our mission is to empower health‑care providers with accurate, timely, and compliant data that drives optimal reimbursement and improves patient outcomes. With a growing portfolio of hospital partners, specialty clinics, and post‑acute facilities, arenaflex leverages cutting‑edge technology, industry‑leading expertise, and a collaborative culture to solve complex billing challenges and ensure that every claim reflects the true value of care delivered.
Located in West Hempstead, NY, our office serves as a hub for a talented team of registered nurses, certified coders, billing analysts, and project associates. We value curiosity, precision, and a relentless focus on quality. If you thrive in a fast‑paced environment where data meets clinical insight, you’ll find a rewarding home at arenaflex.
Position Overview – Hybrid Project Associate (Full‑Time)
arenaflex is seeking a meticulous, numbers‑savvy individual to join the Revenue Recovery Department as a Project Associate. This hybrid role blends remote and on‑site work (approximately 2‑3 days per week in the West Hempstead office) and offers the chance to work directly with a multidisciplinary team of registered nurses, coding specialists, and billing professionals. The core purpose of the role is to facilitate the retrieval, processing, and analysis of patient medical records so that our clients receive the reimbursement they rightfully deserve.
Key Responsibilities
- Medical Record Retrieval: Access and extract patient charts from diverse hospital information systems (e.g., Epic, Cerner, MEDITECH) while adhering to privacy and compliance standards.
- Itemized Billing Preparation: Generate accurate patient‑level itemized bills in formats required for internal audits, external payer reviews, and regulatory examinations.
- Data Extraction & Entry: Transfer critical financial and clinical information into arenaflex’s proprietary patient accounting platform, ensuring completeness and correctness.
- Provider Communication: Conduct professional telephone outreach to post‑acute care facilities, physicians’ offices, and ancillary service providers to obtain missing documentation or clarification.
- Report Development: Build, run, and distribute regular and ad‑hoc reports that track claim status, revenue gaps, and recovery progress using Excel, Power BI, or similar tools.
- Information Gathering Support: Assist the recovery team with additional data‑collection tasks, such as chart audits, compliance checks, and reconciliations.
- Scanning & Indexing: Digitally scan paper documents, assign appropriate metadata, and maintain organized, searchable archives within arenaflex’s document management system.
- Quality Assurance: Perform routine QA checks on entered data, flag inconsistencies, and collaborate with clinicians to resolve discrepancies.
- Process Improvement: Identify bottlenecks, suggest workflow enhancements, and contribute to the development of best‑practice SOPs for record handling.
Essential Qualifications
- A high school diploma or GED is required; an associate’s degree in Health Information Management, Business Administration, or a related field is preferred.
- Minimum of 1–2 years of experience in medical records handling, health‑care data entry, or a similar administrative role.
- Demonstrated proficiency with Microsoft Excel (pivot tables, VLOOKUP, advanced formulas) and comfort navigating electronic health record (EHR) systems.
- Strong analytical mindset with the ability to spot errors, reconcile figures, and interpret clinical documentation.
- Excellent verbal and written communication skills, especially when interacting with clinical staff and external facilities.
- Attention to detail and a commitment to maintaining HIPAA compliance and data security at all times.
- Ability to work both independently in a remote setting and collaboratively within the West Hempstead office environment.
Preferred Qualifications & Additional Assets
- Certification as a Certified Coding Associate (CCA) or Certified Professional Coder (CPC).
- Experience with revenue cycle management, claims adjudication, or reimbursement auditing.
- Familiarity with healthcare billing software such as MEDITECH, Epic Resolute, or ClaimMD.
- Exposure to data‑visualization tools (Power BI, Tableau) for reporting purposes.
- Knowledge of ICD‑10‑CM, CPT, and HCPCS coding systems.
- Prior experience in a hybrid or remote work environment, demonstrating self‑discipline and time‑management skills.
Core Skills & Competencies for Success
- Data Accuracy: Precision in entering and validating large volumes of clinical and financial data.
- Analytical Thinking: Ability to interpret complex information, identify trends, and draw actionable insights.
- Communication: Clear, courteous, and professional phone etiquette when gathering information from external providers.
- Technology Adaptability: Quick learner who can navigate new software platforms and adapt to evolving HIM technologies.
- Time Management: Efficiently juggle multiple tasks while meeting deadlines for audits and reports.
- Team Collaboration: Strong partnership skills to work alongside nurses, coders, and billing analysts toward common revenue goals.
- Problem Solving: Proactive in identifying data gaps and proposing practical solutions.
Career Growth & Professional Development at arenaflex
arenaflex invests heavily in employee growth. As a Project Associate, you will have access to:
- Structured onboarding and mentorship from senior HIM professionals.
- Continuous education opportunities, including tuition reimbursement for HIM or coding certifications.
- Internal training portals covering advanced Excel techniques, data analytics, and healthcare compliance.
- Clear career pathways to roles such as Revenue Recovery Analyst, HIM Specialist, Coding Supervisor, or Project Manager.
- Opportunities to participate in cross‑functional projects that broaden exposure to revenue cycle strategy and technology implementation.
Compensation, Perks, & Benefits (General Overview)
arenaflex offers a competitive salary commensurate with experience, along with a comprehensive benefits package designed to support work‑life balance and personal well‑being:
- Medical, dental, and vision insurance with multiple plan options.
- 401(k) retirement plan with company matching contributions.
- Paid Time Off (PTO), holidays, and flexible scheduling for hybrid work.
- Remote work stipend for home‑office setup (ergonomic chair, monitor, etc.).
- Employee Assistance Program (EAP) for mental‑health counseling and wellness resources.
- Company‑wide wellness challenges, virtual fitness classes, and occasional on‑site health screenings.
- Professional development budget earmarked for conferences, certifications, and industry events.
Work Environment & Culture at arenaflex
Our West Hempstead office is a modern, collaborative space designed for both focus and teamwork. Key cultural attributes include:
- Integrity‑First: Every decision is guided by honesty, regulatory compliance, and ethical stewardship of patient data.
- Innovation Mindset: We encourage creative problem‑solving and continuously adopt emerging technologies to streamline HIM processes.
- People‑Centric: Employee well‑being is paramount; we champion flexible work arrangements and recognize achievements regularly.
- Diversity & Inclusion: A broad spectrum of backgrounds, perspectives, and experiences fuels our success and drives better client outcomes.
- Team Collaboration: Daily huddles, cross‑departmental workshops, and open‑door leadership ensure every voice is heard.
How to Apply – Take the Next Step with arenaflex
If you are enthusiastic about turning data into dollars, making a tangible impact on health‑care finances, and growing your career within a forward‑thinking organization, we want to hear from you. Click the link below to submit your application and join the arenaflex family.
Apply Now – Become a Project Associate at arenaflex!
Conclusion – Your Future Starts Here
At arenaflex, every record you process, every report you generate, and every collaborative conversation you have contributes to a larger mission: ensuring that health‑care providers are fairly reimbursed for the care they deliver. This is more than a data‑entry role; it is a strategic position that blends clinical insight, analytical rigor, and patient advocacy. Join us and become a pivotal part of a team that values precision, professionalism, and personal growth.
We look forward to reviewing your application and potentially welcoming you to our dynamic, supportive, and purpose‑driven community.