• Contacts payers for medical claims status, followup denials, or partial payments • Obtains payer requirements for timely adjudication of claims • Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company • Helps facilitate interoffice communication on error and denial trends • Researches credit balances and initiates refunds as required • Documents all activity in customer's computer account • Answers Accounts Receivable phone inquiries • Works assigned RBCO reports • Available to assist other PACs with questions or collection needs Requirements: • High School Diploma or General Education Degree (GED) required • Past performance shows solid evidence of insurance qualifications and guidelines • Knowledge of telephone etiquette and adequate oral and written communication skills • Shows effective multitasking skills • Positive and cooperative attitude in working and communicating with individuals at all levels of the organization • Knowledge of medical field preferred #CC Apply Job!