Job Description:
• Receive and manage incoming work orders
• Schedule and coordinate maintenance visits
• Update and track work orders through completion
• Follow up on pending tasks to ensure timely resolution
• Oversee the full maintenance request lifecycle, from intake to final completion
• Interact with clients in a friendly, professional, and approachable manner throughout the day
• Organize, prioritize, and manage multiple tasks effectively under pressure
• Perform other tasks related to the position
Requirements:
• Proficient level of English (written and spoken)
• Proficient level of Spanish (written and spoken)
• Previous experience in a management role is preferred
• Basic knowledge of maintenance practices
• Familiarity with Rent Manager software preferred
• Strong interpersonal and communication skills
• Excellent Email etiquette
• Prior experience in roles such as administrative assistant, secretary, personal assistance, operations support, or other relevant positions
• Proficiency in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets)
Benefits:
• 100% remote work
• Great work environment with potential for growth
• Full-time position with 40 hours weekly