Walker & Dunlop is one of the largest providers of capital to the commercial real estate industry. The Loan Quality Analyst role supports the VP of Loan Quality by executing the Loan Quality program for Underwriting & Closing, performing reviews, maintaining trackers, coordinating audits, and ensuring compliance with regulatory standards.
Responsibilities
- Maintain the Underwriting & Closing control framework by updating the control inventory (objectives, controls, owners, frequency, evidence) and keeping the evidence library current
- Execute assigned evaluation steps to test design and operating effectiveness, documenting steps, evidence, and conclusions
- Perform loan reviews, including end-to-end file testing and thematic checks against agency guides and internal standards; produce reproducible workpapers; escalate KYC/AML exceptions
- Manage the tracker of management action plans: update status, collect closure evidence, publish weekly/monthly aging, and escalate overdue items
- Support audits by logging requests, tracking submissions, assembling response packages, and ensuring corrective actions are validated through closure
- Prepare reporting dashboards and concise summaries highlighting trends, repeat defects, time-to-closure, owners, and due dates
- Maintain policy and guide-update records, including calendars, version history, implementation trackers, and supporting evidence (procedures, trainings, system updates)
- Track vendor compliance by maintaining the registry of screenings, insurance/continuity confirmations, information-security reviews, and expirations
- Run exception reports and reconciliations for critical data elements; investigate mismatches and coordinate with business and technology teams to resolve issues
- Perform other duties as assigned
Skills
- Bachelor's degree in Finance, Accounting, Business Administration, or related field required (or equivalent relevant work experience)
- 1+ years of experience in underwriting, closing, loan review/quality control, or a documentation-intensive commercial real estate finance role
- Strong organizational skills, attention to detail, and advanced Excel proficiency; ability to learn BI tools (Power BI or Tableau)
- Clear written and verbal communication skills; dependable follow-through across multiple deadlines
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
- Familiarity with multifamily agency programs (e.g., Fannie Mae DUS, Freddie Mac Optigo) preferred
Benefits
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
- Career development opportunities
- Empowerment and encouragement to give back – volunteer hours and donation matching
Company Overview
Walker & Dunlop is a commercial real estate finance and advisory firm that creates strong capital markets and investment sales capabilities. It was founded in 1937, and is headquartered in Bethesda, Maryland, USA, with a workforce of 1001-5000 employees. Its website is https://www.walkerdunlop.com.
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