Job description Job Duties Manage intake of provider requests through various modes of submission include but not limited to, secure fax, e-form or telephonic requests. Create UM requests in accordance with Customers policies and procedures and documentation guideline. Provide current review status updates to requesting provider offices or receipt confirmations. Provide information regarding clinical information requirements, additional clinical information requests and education on Customers UM processes and requirements to providers. Provide support to the UM nurses as needed to complete their clinical review requirements. Perform other duties as assigned by the UM nurses. Participate in department meetings, training and audit activities equal to Customers employees. Role/Education Requirements Minimum of 2 years of recent health plan experience High level of expertise in UM services Experience with MCG Criteria (preferred but not required) Role Details ... Job Type: Contract Pacific business hours, Monday through Friday Work Location: Remote Job Types: Full-time, Contract Pay: $23 per hour 1099 Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Experience Health insurance plan: 2 years (Required) Work Location: Remote Job Types: Full-time, Contract Pay: $23.00 per hour Expected hours: 40 per week Schedule: Monday to Friday Experience: Customer service: 1 year (Preferred) Intake Coordinator-Health Plan: 2 years (Required) Work Location: Remote Apply Job!