CanCap Group Inc. is a Canadian national financial services company specializing in automotive lending. The Funding Analyst plays a crucial role in verifying consumer information and ensuring the accuracy of loan documentation for auto loans, while providing excellent customer service to dealer partners.
Responsibilities
- Reviewing the accuracy of loan documents received digitally from automotive dealer partners across the country in comparison to the loan approval and company policies by leveraging an internal workflow platform
- Interacting with automotive dealer partners, in writing and verbally, regarding discrepancies in document detail, calculations, loan terms and approval conditions
- Accurate and timely data entry of loan details to ensure successful onboarding of the client’s loan
- Working in a face-paced environment to achieve departmental service level goals
- Providing strong customer service by answering inbound calls from dealer partners who require assistance in fulfilling loan documentation requirements or general inquiries
- Balancing attention and prioritization between new files and follow up on outstanding files
- Displaying a commitment towards teamwork and collaboration
Skills
- Strong computer and technical skills to work across multiple platforms
- Ability to multi-task in a fast-paced environment
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Solid interpersonal and team building skills
- Customer service skills aimed at delighting our dealer partners
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Upbeat and results-oriented team contributions
- Experience in an Auto Finance company is an asset
- Successfully pass a criminal background check
- Validation of your work experience
Benefits
- Health and dental coverage for you and your family
- Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days
Company Overview
We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. It was founded in undefined, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://www.cancapgroup.ca.
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