Introduction to UnitedHealthcare
At UnitedHealthcare, we are dedicated to simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their race, gender, sexuality, age, location, or income. As a leader in the healthcare industry, we are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Job Overview
We are seeking an experienced and results-driven Essential Plan Account Manager to join our team in Kings County, New York. As an Essential Plan Account Manager, you will play a critical role in increasing marketing synergy and driving overall membership growth in the New York Health Plan. You will work under the direction of the Essential Plan Sales and Account Management team and collaborate with the Business Development and Community Outreach team to establish and cultivate strategic business relationships with key sales and market influencers, potential new customers, and related community institutions.
Key Responsibilities
- Enroll eligible members in the UHC Essential Plan
- Build and foster relationships with key accounts, including provider offices, community-based organizations, and housing authorities
- Presents health plan information to providers, business advocacies, and potential eligible members, and is responsible for closing sales
- Serve as the point of contact for members to provide excellent service and enrollment experience
- Lead pipeline management and track sales event effectiveness and activities, events, leads, and lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
- Conduct product information presentations in multiple settings, including in-home consultations
- Function independently and responsibly with minimal need for supervision
- Provide input, support, and feedback on promotional opportunities, benefits, and other issues
- Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes, and other services and issues to provide community partners, prospects, and members with accurate information
Requirements and Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
- High School Diploma or equivalent
- Health and Accident Insurance license, or willingness to obtain a state health/life insurance license within 30 days of hire
- 2+ years of business-to-business (B2B), business-to-consumer (B2C) direct marketing, outside sales, or community outreach experience
- Proficient in MS Office (Outlook, Word, Excel, PowerPoint)
- Valid driver's license, good driving history, reliable transportation, and current automobile insurance
- Ability to travel locally up to 100% of the time within assigned sales territories in the New York market area
- Ability to work core business hours, Monday - Friday 8am-5pm, and nights and weekends when required
- Reside within a commutable distance of Kings County, New York (specific zip codes include 11209, 11214, 11226, 11229, 11218, 11235, 11214, 11234, and 11220)
Preferred Qualifications
The following qualifications are preferred but not required:
- Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities
- Outside sales and territory management experience
- Demonstrated knowledge of Essential Plan Marketplace marketing rules and regulations
- Bilingual (Russian, Spanish, English, Arabic, French, Urdu, Hindi, Bengali, Nepali, Persian, Pashto, Punjabi)
- Proven established professional relationships with non-profits, community sources, CBOs, religious/faith-based organizations, FBOs in designated sales territory
- Proven ability to act as a team player, work collaboratively with others, and contribute to achieving team goals
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Excellent communication, interpersonal, time management, and organizational skills
- Ability to build and maintain strong relationships with key stakeholders
- Ability to work independently and responsibly with minimal supervision
- Ability to manage multiple priorities and meet enrollment goals
- Ability to communicate complex healthcare information to potential clients
- Strong sales and marketing skills, with the ability to close sales and meet sales targets
Career Growth Opportunities and Learning Benefits
At UnitedHealthcare, we are committed to helping our employees grow and develop in their careers. As an Essential Plan Account Manager, you will have access to a range of training and development opportunities, including:
- Comprehensive training on all government programs, including the Essential Plan
- Ongoing sales and marketing training to help you develop your skills and meet your sales targets
- Opportunities to work with a range of stakeholders, including providers, community-based organizations, and members
- Access to a range of career development resources, including mentorship programs and career coaching
Work Environment and Company Culture
At UnitedHealthcare, we are committed to creating a positive and inclusive work environment that supports the well-being and success of all our employees. As an Essential Plan Account Manager, you will be working remotely from your home office, with the flexibility to travel locally to meet with stakeholders and attend sales meetings. You will be part of a dynamic and supportive team, with access to a range of resources and tools to help you succeed in your role.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- A comprehensive benefits package, including medical, dental, and vision coverage
- Incentive and recognition programs, including bonuses and rewards for meeting sales targets
- Equity stock purchase and 401k contribution
- Opportunities for career advancement and professional growth
Conclusion
If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Essential Plan Account Manager, you will have the opportunity to make a real difference in the lives of our members, while also developing your skills and advancing your career. Don't miss out on this chance to join our team and start making a positive impact in your community. Apply today!
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