Introduction to Cencora
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. Our team members are at the heart of everything we do, and we are united in our responsibility to create healthier futures. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Overview
We are seeking an experienced Operations Training Specialist to join our team at our Distribution Center in Bethlehem, PA. As an Operations Training Specialist, you will be responsible for administering a variety of training and development programs for associates within our Distribution Center. You will assess training and development needs, help individuals and teams develop appropriate skills and knowledge, and plan and execute learning and development content related to all phases of associate development.
Key Responsibilities
- Deliver training programs for associates, including compliance, safety, specific job function training, and related Standard Operating Procedures (SOPs)
- Oversee training in all key areas of warehouse operations, including shipping, receiving, quality control, pick, pack, and inventory management systems
- Determine training needs and communicate them to your manager, and assist with the development of training aids such as instructional materials, handouts, evaluation forms, and visual aids
- Gather content and design low-complexity materials, meet timeline deliverables and deadlines, and communicate risks to project manager/lead in a timely manner
- Recommend changes to course material and training manuals to meet specific training needs
- Participate in the testing and piloting of new training programs and provide valuable feedback to ensure successful future training deployment initiatives
- Assess associates' skills, talents, performance, and productivity, prepare evaluations, and make recommendations for improvement
- Onboard new hires and manage training curriculum, identify skill gaps, and identify future training needs
- Administer post-training performance evaluations and make recommendations for improvement
- Consistently implement measurement strategies to evaluate the effectiveness of training programs
- Must be willing to work extended hours, as needed, to meet training objectives
- Keep current on industry needs by attending regular meetings, conferences, and seminars
- Maintain understanding of new educational and training methodology
- Up to 20% travel may be required
- Perform related duties as assigned
Requirements and Qualifications
To be successful in this role, you should have:
- A four-year bachelor's degree and five years of experience, or an equivalent combination of experience and education
- Training experience is highly preferred, with a strong background in adult learning principles and instructional design
- Warehouse experience is desirable, with knowledge of inventory management systems and warehouse operations software
- Strong organizational skills, attention to detail, and ability to meet deadlines
- Demonstrated knowledge of software technology, and proficiency with remote meeting technologies
- Ability to review and interpret data, and adjust as appropriate
- Excellent communication and interpersonal skills, with the ability to communicate effectively both orally and in writing
- Ability to participate and contribute to major organizational change initiatives
- Excellent problem-solving skills, with the ability to resolve issues effectively and efficiently
- Ability to train others and establish learning objectives in a fast-paced and changing environment
- Effective team-building, organizational, and leadership skills
- Strong presentation skills, with the ability to deliver training programs to large groups
- Knowledge of Cencora Labor Management System and Standard Operating Procedures is preferred
- Experience with Learning Management Systems is preferred
- Familiarity with warehouse operations software and inventory systems is preferred
Career Growth and Development
- Develop your skills and knowledge in instructional design, adult learning principles, and training delivery
- Participate in mentorship programs and employee resource groups to support your career development
- Take advantage of training programs and professional development resources to enhance your skills and knowledge
- Contribute to major organizational change initiatives and participate in cross-functional teams to drive business results
- Develop your leadership skills and take on additional responsibilities as you grow in your career
Work Environment and Company Culture
- Respect and dignity for all team members
- Open communication and transparency
- Collaboration and teamwork
- Emphasis on work-life balance and employee well-being
- Opportunities for career growth and development
- Recognition and reward for outstanding performance
Compensation and Benefits
We offer a competitive salary and comprehensive benefits package, including:
- Medical, dental, and vision care
- 401(k) retirement savings plan
- Paid time off and holidays
- Backup dependent care and adoption assistance
- Infertility coverage and family building support
- Behavioral health solutions and employee assistance programs
- Paid parental leave and paid caregiver leave
- Opportunities for career growth and development
- Recognition and reward for outstanding performance
Conclusion
If you are a motivated and experienced training professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Operations Training Specialist at Cencora, you will have the opportunity to make a real difference in the lives of people and animals everywhere. Apply now and take the first step towards a rewarding and challenging career with a leading global pharmaceutical solutions company.
Simple Application Process
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Apply Now