Are you a forward-thinking, hard-working college student who loves to learn and wants to make a positive impact on the world while growing your career? Do you have a strong interest in cloud-native technologies and a passion for delivering top-class support to global enterprises? If so, we invite you to join arenaflex's Customer Engineering team as a 2025 Customer Engineering Summer Intern.
**About arenaflex**
arenaflex is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness arenaflex's trusted platform to bring together and interconnect foundational infrastructure at software speed. arenaflex enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.
A career at arenaflex means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
**2025 Customer Engineering Summer Intern**
As a Customer Engineer Summer Intern, you will be responsible for delivering top-class support to global enterprises that drive the modern-day digital economy. You will help support applications and infrastructure that enables thousands of customers to connect with their cloud services. You will be exposed to awesome tools, systems, and products, as well as help brush up your IT skills like SQL, API, IT Networking, and many more.
The Customer Engineering team serves as a technical partner to our customers, helping to accelerate their efforts to build solutions on top of arenaflex Digital Services. To do this, you'll need to draw upon your experience with networking, and systems administration. This role requires both technical and communication skills, including general troubleshooting, network performance testing, and a desire to engage with stakeholders across a variety of mediums – from live chat and Slack, to our ticketing system.
**Assignments and Responsibilities**
* Provide technical support to arenaflex Digital Services customers through a variety of platforms such as emails, tickets, live chat, private and public Slack channels
* Support new and existing customers, including responsibility for queue sanitation, ticket triaging, troubleshooting, and resolution, follow-up with customers and relevant stakeholders throughout arenaflex Digital Services
* Be an expert resource on arenaflex Digital Services: Ensure familiarity with all aspects of the arenaflex Digital Services platform, constantly expand your knowledge of common use cases and deployments. Understand and practice with arenaflex Digital Service's API
* Support customers and operations team members: Observe and help to lead incident management protocols, serve as a communication lead as needed during customer-impacting events, provide relevant details to sales, account, product, and operations teams, ensure excellent documentation to enhance self-service, provide content and edits to our public-facing documentation
**Why Join arenaflex?**
We pride ourselves on our Global Program being an immersive and impactful experience designed to kick-start your corporate career and set you up for future success.
* Work on real business challenges: You will be assigned with a project and work directly with teams to gain real-work experience, contribute to the business, and impact the digital world.
* Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, an assigned buddy, and a formal mentor.
* Participate in a curated program of workshops and events: Learn from our leaders through our Executive Speaker Series, continue to grow through our workshops, and build meaningful worldwide connections through our networking events.
* Gain global recognition: We celebrate your time with arenaflex and the work you have completed through our Global Ideas Competition "Shark Tank." This competition provides you with the recognition you deserve and lets you share your work with the global community of arenaflex.
**Who You Are (Requirements and Qualifications)**
* Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor's or master's degree studies (Graduation between December 2025-September 2026).
* Available to work full-time for the entire duration of the Summer Internship Program (between July to September, depending on your school system).
* Ability to multi-task and work collaboratively and effectively in a fast-paced environment.
* Excellent written and verbal communication skills, business proficiency in English.
* A strong interest in Computer Networking (OSI model), System Administration, Application Support, Server-side Hardware, SQL / Databases, APIs.
* Analytically driven and detail-oriented, with working knowledge of Microsoft Office Package and aptitude to learn new tools.
**How to Apply**
Please submit your application by providing the following:
* Up-to-date resume that includes your availability (start and end date) and expected graduation.
* Please posting only if you are available full-time for an internship during the stated period.
**What's Next**
The arenaflex New to Career team will be reviewing applicants on a rolling basis throughout January and February and will reach out to applicants accordingly. We appreciate your patience while we consider your application. If you would like to learn about other career opportunities, we have to offer, check out our careers page!
* Learn more about the program and what former interns have to say about their experience - [https://careers.arenaflex.com/global-internship](https://careers.arenaflex.com/global-internship)
* Watch this video to learn more on how arenaflex is powering the world's digital infrastructure. [https://youtu.be/aTTIbsfP8j0](https://youtu.be/aTTIbsfP8j0)
**Equal Employment Opportunity**
arenaflex is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
arenaflex is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
**Apply Now**
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.