At arenaflex, we're on a mission to revolutionize the way healthcare services are delivered, and we're looking for a highly skilled and motivated Pharmacy Technician to join our remote team. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our pharmacy services, providing exceptional customer service, and maintaining the highest standards of accuracy and efficiency in data entry and claims adjudication. **About arenaflex** arenaflex is a leading healthcare organization dedicated to providing innovative solutions and exceptional patient care. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and a team of dedicated professionals who share a passion for delivering high-quality healthcare services. As a remote employee, you will be part of a dynamic and supportive team that values collaboration, innovation, and continuous learning. **Job Summary** We are seeking an experienced Pharmacy Technician to join our remote team, responsible for performing various services, including data entry, provider/patient/third-party outreach, claim adjudication, prior authorizations, and customer service. The ideal candidate will possess a strong background in pharmacy operations, excellent communication skills, and the ability to work independently in a remote setting. **Essential Duties and Responsibilities** The following duties are normal for this position, but not exhaustive. Other duties may be required and assigned. * Follow company policies and procedures, including register performance, security issues, and confidentiality. * Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring compliance with state and federal regulations. * Receive new prescriptions from doctors' offices, gather necessary information, and refer medical questions to the pharmacist. * Access, input, and retrieve patient and prescription information into and from the computer, accurately billing insurance and generating labels for medications. * Complete third-party claims adjudication, addressing rejections in a timely manner and making necessary provider and third-party calls. * Maintain effective communication with staff, patients, customers, and co-workers regarding data entry processes, denied claims, and daily progress. * Develop courteous and professional relationships with patients, customers, and co-workers. * Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records. * Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill). * Conduct patients, provider, and third-party outreach calls as necessary. * Assist stores in completion of MTMs and data collection. * Assist RDOs to complete tasks as necessary for the Operations team. * Perform other duties as assigned. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of 3 years pharmacy technician experience * Extensive knowledge of arenaflex's pharmacy management system (Pioneer Rx) is required * Missouri Board of Pharmacy licensed Pharmacy Technician * Excellent interpersonal, oral, and written communication skills * Ability to be self-motivated * Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues **Education and/or Experience** * High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable * Current national pharmacy technician certification required * Minimum of 3 years of Retail Pharmacy Technician experience required **Board of Pharmacy Registration** Pharmacy technicians must be registered with the Missouri Board of Pharmacy. **What We Offer** As a remote employee of arenaflex, you will enjoy a range of benefits, including: * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and supportive work environment * Flexible remote work arrangement * Access to cutting-edge technology and resources * Recognition and rewards for outstanding performance **How to Apply** If you are a motivated and experienced Pharmacy Technician looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.