At arenaflex, we're on a mission to revolutionize the way we approach data management and customer service. As a leading provider of innovative solutions, we're seeking an accomplished and driven Provider Data Services Senior Coordinator to join our dynamic team. If you're passionate about data management and delivering exceptional customer experiences, we want to hear from you!
**About arenaflex**
arenaflex is a forward-thinking organization that's dedicated to providing cutting-edge solutions to the healthcare industry. Our team is comprised of talented professionals who share a common goal: to make a positive impact on people's lives. We're committed to fostering a culture of innovation, collaboration, and continuous learning, and we're excited to welcome like-minded individuals to our team.
**Job Summary**
As a Provider Data Services Senior Coordinator, you'll play a critical role in ensuring the accuracy and integrity of provider data. You'll be responsible for reviewing and maintaining provider data, resolving issues, and collaborating with internal and external stakeholders to drive process improvements. If you're a detail-oriented, organized, and customer-focused individual with a passion for data management, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Offers functional support and performs data entry and cleanup for data exchanges (simple to complex)
* Performs more complex data exchanges and maintenance related to activities, developments, and new product implementations
* Works with various departments to ensure high-quality provider data for our members
* Maintains and updates provider segment and agreement data, including sensitive or complex exchanges, in relevant systems for claims settlement and provider catalog
* Collaborates with internal/external constituents to implement new organizations and complex business arrangements
* Identifies, investigates, and directs root cause analyses (e.g., issue providers identified by PST, patterns from routine PDS reviews) and works cross-functionally within the organization to suggest process enhancements
* Directs and oversees reviews of provider data and heightens issues for resolution as suitable
**Required Capabilities**
* 1-2 years of provider-related experience
* Proficient in Microsoft Office Applications, including Excel
* Provider Data Maintenance experience
* Past production environment experience
**Preferred Capabilities**
* CPB or EPDB knowledge
* Strong verbal communication skills
* Demonstrated ability to manage multiple tasks
* Demonstrated success in focusing on work and the ability to perform multiple tasks in a high-speed environment
* Demonstrated outcome in collaborating with others to meet/surpass expectations
* Experience providing clear and concise written and verbal communications
* Demonstrated progress in collaborating with others to meet/surpass expectations
**Education**
* High School Diploma or Equivalent work experience
**Compensation**
The average salary range for this role is:
$18.50 - $35.29
This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the job grade within which this position falls. The actual base salary offer will depend on various factors, including experience, education, location, and other relevant variables. This position is eligible for an arenaflex reward, commission, or temporary incentive program in addition to the base salary range listed above.
**Benefits**
In addition to your salary, you'll enjoy the perks of working for an organization that prioritizes its employees' well-being and growth. arenaflex offers a comprehensive range of benefits, including:
* A full suite of clinical, dental, and vision benefits
* Eligibility for the arenaflex 401(k) retirement savings plan
* A Worker Stock Buy Plan for qualified employees
* A fully paid term life insurance plan for qualified employees
* Short-term and long-term disability benefits
* Various wellness programs, education assistance, free development courses, and CVS store discounts and rebate programs with participating partners
* Paid time off (PTO) or vacation pay, as well as paid holidays throughout the calendar year
**Career Growth Opportunities**
At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of opportunities for professional development, including:
* Training and development programs
* Mentorship and coaching
* Cross-functional projects and assignments
* Opportunities for advancement and career growth
**Work Environment and Company Culture**
arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. We're committed to creating a work environment that's supportive, collaborative, and respectful. Our team is comprised of talented professionals who share a passion for innovation, customer service, and making a positive impact on people's lives.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data management and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you!