Welcome to blithequark
At blithequark, we believe that the skies should be for everyone. We deliver on this promise through our dedication to Low Fares Done Right. This is more than our tagline - it's our guiding philosophy. Every member of Team blithequark has a crucial role to play in bringing this vision to life. Our successful business model lets travelers take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to customize their travel experience and pay for the services they need – saving them money along the way.
Our Mission and Values
Low Fares Done Right is our mission, and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices but also making the travel experience pleasant and smooth for our customers. To achieve this, we put a great deal of care into every decision and action we take. We must be efficient with our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and welcoming experience that truly demonstrates Rocky Mountain Hospitality.
Who We Are
blithequark is dedicated to offering 'Low Fares Done Right' to over 100 destinations and growing in the United States, Canada, Dominican Republic, and Mexico on more than 350 daily flights. Headquartered in Denver, blithequark's hard-working aviation professionals take pride in delivering the company's signature Low Fares Done Right service to customers. blithequark is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) due to advanced technology and operational efficiencies.
Job Overview
We are seeking an experienced E-Commerce Data Entry and Analytics Specialist to join our team. As a Senior Analyst, E-commerce Analytics, you will guide blithequark's website and mobile applications' strategic initiatives by providing ongoing reporting and analysis leveraging all web and app metrics and error analysis data to provide transparency and optimize our digital systems. This role will play a pivotal function in supporting all e-commerce digital systems by generating comprehensive deliverables, providing insights, and maintaining data integrity.
Key Responsibilities
- Translate data into actionable insights to drive growth across eCommerce, Acquisition, and Retention
- Translate data into directly interpretable formats (including dashboards and management reports) that can impact key business decisions and prioritization in the Product Organization
- Leverage various reporting tools and syndicated intelligence to identify trends and competitive happenings
- Error analysis of all digital Products
- Conduct ad-hoc projects, reports, and analyses as determined by senior management
- Weekly senior management reports
- Assist with data requirements for key projects
- Continuously monitor reporting effectiveness, evolve current reports, and identify opportunities to automate and gain efficiencies in data collection and reporting where possible
- Present data collected in an executive summary or presentation to leaders and provide insights or recommendations
- Ensure data accuracy/integrity is continuously maintained through weekly data acquisition, processing, cleaning, and auditing
- Partner with the Product team and IT to ensure business needs are being met with well-maintained data architect/mapping for seamless data flows
- Build and maintain relationships with stakeholders outside and inside the organization
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Marketing, Business, or a related field, or equivalent work experience
- 3-5 years of experience in e-commerce and Digital Analytics, with an established track record of delivering value through data-driven decisions
- Excellent analytical and problem-solving skills
- Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels
- Ability to work independently and manage multiple priorities in a fast-moving environment
- Inclined to resolve problems, own resolutions, and step up in leadership vacuums
- Google Analytics Certifications are highly preferred
- Previous experience in the travel industry is a plus
Preferred Qualifications
While not required, the following skills and experience are preferred:
- Deep knowledge of Google Analytics, GA4 preferred
- Experience with Google Tag Manager
- Experience with other reporting and error analysis tools such as Content Square, Dynatrace, and Noibu
- Excellent time management and organizational skills and experience organizing hints in these areas for others
- Strong experience in personal duty concerning decision-making and maintaining stakeholder relationships
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Experience applying analytical thinking and problem-solving skills
- Ability to anticipate challenges and proactively head off obstacles
- Knowledge of coding and design best practices is a plus
- Experience in Azure DevOps is a plus
Career Growth and Development
At blithequark, we are committed to the growth and development of our employees. As an E-Commerce Data Entry and Analytics Specialist, you will have opportunities to:
- Develop your skills and expertise in e-commerce and digital analytics
- Work on high-impact projects that drive business growth and improvement
- Collaborate with cross-functional teams to drive business outcomes
- Participate in training and development programs to enhance your skills and knowledge
- Advance your career through opportunities for promotion and professional growth
Work Environment and Culture
At blithequark, we pride ourselves on our positive and inclusive work environment. As an employee, you can expect:
- A dynamic and fast-paced work environment that is collaborative and supportive
- A culture that values diversity, equity, and inclusion
- Opportunities for professional growth and development
- A comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan and paid time off
- A fun and engaging work environment that includes employee recognition programs, team-building activities, and social events
Compensation and Benefits
As an E-Commerce Data Entry and Analytics Specialist at blithequark, you can expect a competitive salary and benefits package that includes:
- A salary range of $30-40 per hour
- A comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan and paid time off
- Flight benefits for you and your family to fly on blithequark
- Buddy passes for your friends who will experience what makes us so great
- Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages
- Discounts on molecular cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors
- A 'Dress for Your Day' business casual environment
- Flexible work schedules that support work-life balance
Conclusion
If you are a motivated and experienced e-commerce and digital analytics professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity. As an E-Commerce Data Entry and Analytics Specialist at blithequark, you will have the opportunity to work on high-impact projects, develop your skills and expertise, and contribute to the growth and success of our company. Don't miss out on this opportunity to join our team and take your career to new heights. Apply now!
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