Imagine a world where every ecommerce business has access to the cheapest shipping rates, leveling the playing field for small businesses to compete with the giants. At blithequark, we're making this vision a reality with our simple shipping software that provides free access to the deepest shipping discounts with no fees or hidden costs. We're a remote-first company that operates in a casual and creative atmosphere, where everyone's ideas are welcome, and having fun is encouraged. As we continue to grow and expand our crew, we're looking for exceptional individuals to join our team as a Customer Support Representative, or as we like to call it, a Shipmaster.
We're seeking a highly skilled and enthusiastic Customer Support Representative to join our crew. As a Shipmaster, you'll be the face of blithequark, providing top-notch support to our customers and helping them navigate the world of ecommerce shipping. You'll be taught everything you need to know about shipping, so no prior knowledge is required. We're looking for someone who is eager to learn, has a friendly and patient attitude, and is comfortable working in a fast-paced, remote environment.
We're looking for someone who is tech-savvy, has fast and accurate typing skills, and is detail-oriented. You should be able to quickly multi-task and have epic texting abilities (iOS or Android). A friendly and patient attitude is a must, as well as the ability to work in a remote environment.
If you have ecommerce or small business experience, that's a plus. If you can speak like a pirate, that's even better. We also appreciate candidates who are bilingual, especially those who speak Spanish.
We offer competitive pay, exceptional benefits, and the opportunity to tell people you're a pirate when they ask what you do. Our compensation package includes:
We sail under our three pirate codes:
We value:
We work to ensure our company is a safe and supportive environment for everyone. We pay well and offer world-class health benefits so you can focus on being a balanced pirate. We value experience of all kinds and don't require a degree. Our crew helps select nonprofits for our quarterly donation program, and we don't shy away from hard conversations. We acknowledge the identities and experiences of everyone and strive to create an environment where everyone can feel included.
blithequark is committed to providing equal employment opportunity (EEO) and equal pay to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. We will provide reasonable accommodations for qualified individuals with disabilities as needed.
If you're excited about the opportunity to join our crew and become a part of the blithequark family, we encourage you to apply. We're looking for talented and enthusiastic individuals who share our values and are passionate about providing exceptional customer support. Don't miss out on this opportunity to join a dynamic and growing company that's revolutionizing the ecommerce shipping industry. Apply now and become a part of our pirate crew!
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