At arenaflex, we're dedicated to providing exceptional customer experiences and driving business growth through innovative solutions. As a Customer Service/Business Development Representative on our inside sales team, you'll play a vital role in identifying the needs of local businesses and setting appointments for our Outside Sales team. If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of staffing services, committed to delivering exceptional results and building long-lasting relationships with our clients and partners. Our team is passionate about making a difference in the lives of our customers, and we're always looking for talented individuals who share our vision.
**Job Summary**
As a Customer Service/Business Development Representative, you'll be responsible for making outbound calls to prospects, building rapport, and setting qualified sales appointments. You'll work closely with our Outside Sales team to identify opportunities and drive business growth. If you're a strong communicator with excellent people skills and a proven track record in sales or customer service, we encourage you to apply.
**Key Responsibilities**
* Make outbound calls to prospects and build rapport to identify their needs and set appointments for our Outside Sales team
* Develop and maintain a deep understanding of our products and services to effectively communicate their value to customers
* Utilize our CRM system to track activity and manage leads
* Collaborate with our Outside Sales team to identify opportunities and drive business growth
* Meet or exceed sales targets and performance metrics
* Provide exceptional customer service and support to ensure customer satisfaction and loyalty
**Essential Qualifications**
* 1-2 years of experience in sales or customer service, preferably in a business-to-business (B2B) setting
* Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
* Proven track record of meeting or exceeding sales targets and performance metrics
* Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
* Proficiency in CRM software and other sales tools
**Preferred Qualifications**
* Experience in the staffing industry or a related field
* Knowledge of the Lancaster, PA market and local businesses
* Familiarity with arenaflex's products and services
* Bachelor's degree in Business, Marketing, or a related field
**Skills and Competencies**
* Strong communication and interpersonal skills
* Proven sales and customer service skills
* Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
* Strong organizational and time management skills
* Proficiency in CRM software and other sales tools
* Ability to build rapport and establish trust with customers and colleagues
* Strong problem-solving and analytical skills
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service/Business Development Representative, you'll have access to:
* Ongoing training and development opportunities to enhance your sales and customer service skills
* Mentorship and coaching from experienced sales professionals
* Opportunities for career advancement and professional growth within the company
* A dynamic and supportive work environment that encourages collaboration and innovation
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. Our team is passionate about making a difference in the lives of our customers, and we're committed to providing exceptional service and support. As a Customer Service/Business Development Representative, you'll work in a modern and comfortable office space with a team of experienced professionals who share your passion for sales and customer service.
**Compensation, Perks, and Benefits**
As a Customer Service/Business Development Representative at arenaflex, you'll enjoy a competitive compensation package that includes:
* Hourly pay + uncapped commission
* Bonuses for every appointment set
* Flexible hours: Mon–Fri, 8 AM–4:30 PM
* Average full-time earnings: $35K–$65K
**How to Apply**
If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the position. We can't wait to hear from you!
**Apply Now**