Join Our Team: Shaping the Future of Retail at Walmart
At Walmart, we're on a mission to help people save money so they can live better. As a global leader in retail, we're constantly evolving to meet the changing needs of our customers. We're looking for talented individuals to join our team as a Coach and Operations Manager Trainee, and we're excited to share this opportunity with you.
About the Role
As a Coach and Operations Manager Trainee, you'll play a critical role in driving success in our stores. You'll lead and develop teams, model exceptional customer service standards, drive financial performance, and provide supervision and development opportunities for hourly associates. This is a fantastic opportunity to develop your skills and advance your career in a dynamic and fast-paced environment.
Key Responsibilities
- Lead and Develop Teams: Teach, train, and actively listen to associates; tour stores and provide feedback; communicate and collaborate with all levels of associates regarding store operations, business initiatives, and company direction.
- Exceptional Customer Service: Model and demonstrate the One Best Way (OBW) service model; manage and support customer service initiatives; ensure customer needs, complaints, and issues are successfully resolved.
- Drive Financial Performance: Review and evaluate P&L statements; manage and assist in budgeting, forecasting, and controlling expenses; monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Supervise and Develop Hourly Associates: Hire, train, and mentor associates; assign duties; set clear expectations; provide associate recognition; communicate expectations consistently and effectively.
- Coordinate and Complete Job-Related Activities: Develop and maintain relationships with key stakeholders; support plans and initiatives to meet customer and business needs; identify and communicate goals and objectives.
Minimum Qualifications
To be considered for this role, you must meet the following minimum qualifications:
- 2 years' of college; OR
- 1 year's retail experience and 1 year's supervisory experience; OR
- 2 years' general work experience and 1 year's supervisory experience.
Preferred Qualifications
While not required, the following preferred qualifications will give you a competitive edge:
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Skills and Competencies
To succeed in this role, you'll need to possess the following skills and competencies:
- Strong leadership and communication skills.
- Ability to drive results and achieve business objectives.
- Excellent customer service skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to change.
Career Growth Opportunities
At Walmart, we're committed to helping our associates grow and develop their careers. As a Coach and Operations Manager Trainee, you'll have opportunities to advance to senior leadership roles, develop new skills, and take on new challenges.
Work Environment and Company Culture
Walmart is an Equal Opportunity Employer, and we're committed to creating a diverse and inclusive work environment. Our company culture is built on a foundation of respect, empathy, and integrity. We value diversity, unique styles, experiences, identities, abilities, ideas, and opinions, and we're committed to fostering an inclusive environment where everyone can thrive.
Compensation and Benefits
We offer a comprehensive benefits package, including:
- Multiple health plan options, including vision and dental plans for you and your dependents.
- Financial benefits, including 401(k), stock purchase plans, life insurance, and more.
- Associate discounts in-store and online.
- Education assistance for associates and dependents.
- Parental Leave Pay during military service.
- Paid Time off, including vacation, sick, and parental leave.
- Short-term and long-term disability for when you can't work due to injury, illness, or childbirth.
Why Join Walmart?
At Walmart, you'll have the opportunity to make a real impact on the lives of millions of customers around the world. You'll be part of a team that's shaping the future of retail, and you'll have the chance to develop new skills, advance your career, and achieve your goals.
Ready to Apply?
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and discuss this opportunity further.
Don't miss out on this chance to join our team and start your journey to success. Apply today and take the first step towards a rewarding career at Walmart.
Apply Now