About Us
At Walgreens, we're committed to helping our customers live healthier, happier lives. With a rich history dating back to 1901, we've grown to become one of the largest pharmacy chains in the United States. Our mission is to provide exceptional customer service, offer a wide range of products and services, and support the health and wellness needs of our communities. As a Certified Pharmacy Technician with Walgreens, you'll be part of a dynamic team that's dedicated to making a positive impact on people's lives.
Job Summary
We're seeking an experienced Certified Pharmacy Technician to join our remote operations team. As a key member of our team, you'll be responsible for providing exceptional client service, processing data entry tasks, and supporting our pharmacy operations. If you're a detail-oriented, customer-focused individual with a passion for healthcare, we encourage you to apply.
Key Responsibilities
- Assist pharmacists in the preparation and dispensing of medications, as well as other pharmacy-related tasks, in accordance with state and federal guidelines.
- Process data entry tasks, including entering patient and medication information, and maintaining accurate records.
- Provide exceptional client service, including greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Model and promote Walgreens' customer service standards, including a positive attitude, excellent communication skills, and a commitment to delivering exceptional service.
- Collaborate with colleagues to achieve team goals and objectives, and contribute to a positive and inclusive work environment.
- Perform other duties as assigned by management, including data entry, filing, and other administrative tasks.
Client Experience
We're committed to delivering exceptional client experiences, and we're looking for a team member who shares our passion for customer service. As a Certified Pharmacy Technician, you'll be responsible for:
- Greeting customers and patients in a friendly and welcoming manner.
- Answering questions and resolving issues in a timely and professional manner.
- Modeling and promoting Walgreens' customer service standards, including a positive attitude, excellent communication skills, and a commitment to delivering exceptional service.
- Creating strong relationships with customers and patients, and providing personalized service to meet their needs.
Tasks and Responsibilities
In addition to client service and data entry tasks, you'll also be responsible for:
- Assisting pharmacists in the preparation and dispensing of medications, as well as other pharmacy-related tasks, in accordance with state and federal guidelines.
- Processing prescriptions and maintaining accurate records.
- Handling cash and credit transactions, and operating a point-of-sale system.
- Performing other duties as assigned by management, including data entry, filing, and other administrative tasks.
Preparation and Self-Awareness
We're committed to supporting our team members in their professional development, and we offer a range of training and education opportunities to help you grow in your career. As a Certified Pharmacy Technician, you'll be expected to:
- Procure and maintain PTCB certification through our assigned PTCB training program, as well as state-required accreditation/enrollment.
- Attend training and complete PPLs as mentioned by management, and obtain continuing education credits to stay up-to-date on the latest news and developments in healthcare and pharmacy.
- Stay current on industry developments and best practices, and apply this knowledge to improve our pharmacy operations and services.
Fundamental Capabilities
To be successful in this role, you'll need to possess the following fundamental capabilities:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, patients, and colleagues.
- Strong attention to detail and organizational skills, with the ability to maintain accurate records and process data entry tasks efficiently.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
- Basic computer skills, including proficiency in Microsoft Office and other software applications.
Preferred Capabilities
We're looking for a team member who possesses the following preferred capabilities:
- Previous experience working in a retail or healthcare environment, with a strong understanding of pharmacy operations and customer service principles.
- PTCB certification, with a strong understanding of pharmacy laws and regulations.
- Excellent numerical skills, with the ability to accurately count, measure, and weigh medications.
- Strong computer skills, including proficiency in pharmacy software applications and other technology systems.
Career Growth Opportunities and Learning Benefits
We're committed to supporting our team members in their professional development, and we offer a range of training and education opportunities to help you grow in your career. As a Certified Pharmacy Technician, you'll have access to:
- PTCB certification and continuing education credits.
- Training and development programs to improve your skills and knowledge in pharmacy operations and customer service.
- Opportunities for advancement to senior roles, including pharmacy manager and assistant manager positions.
Work Environment and Company Culture
We're proud of our positive and inclusive work environment, and we're committed to supporting our team members in their personal and professional growth. As a Certified Pharmacy Technician, you'll enjoy:
- A dynamic and supportive team environment, with opportunities to collaborate with colleagues and contribute to our pharmacy operations and services.
- A range of benefits, including health insurance, paid time off, and retirement savings plans.
- Opportunities for professional development and advancement, with a focus on supporting our team members in their career growth.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- A competitive salary, with opportunities for advancement and increased earnings.
- A range of benefits, including health insurance, paid time off, and retirement savings plans.
- Opportunities for professional development and advancement, with a focus on supporting our team members in their career growth.
How to Apply
If you're a detail-oriented, customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
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