Job Description:
• Handle a complex claim block of disability claims.
• Ensure optimal claims handling and timely, accurate decisions.
• Focus on customer experience to deliver the best experience for our customers.
• Maintain customer relationships and deliver accurate, dependable, and trustworthy service.
Requirements:
• 2-3 years experience in Short Term Disability claim management.
• Claim/risk management skills and technical knowledge in contract interpretation and administration.
• Success in achieving Individual Development goals.
• Goal oriented with an ability to organize and analyze information.
• Strong critical thinking skills, communication, organization and time management skills.
• Proven customer service skills.
• Demonstrated ability to adapt to the changing needs of an organization.
• PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint).
• College degree preferred.
Benefits:
• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance.
• Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
• Eligibility to participate in a discretionary annual incentive program subject to the rules governing the program.
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