Title: Director, MAx Strategy & Business OperationsLocation: Princeton United StatesJob Description: Working with Us
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Summary:
The Director, MAx Strategy & Business Operations provides strategic leadership and operational oversight across Global Market Access, Pricing, and Value Demonstration (MAx). This role partners closely with MAx Leadership Team members to drive alignment, operational excellence, and execution of high‑impact initiatives that support business growth. The Director oversees priority strategic initiatives and core business operations, enabling effective decision‑making across a highly matrixed, global organization.
The ideal candidate has strong project management skills, executive-level communication abilities, and experience leading in a heavily matrixed environment are essential. A foundational understanding of the MAx function, along with demonstrated experience influencing without authority, is preferred. This role reports to the Senior Director, MAx Strategy & Business Operations.
Responsibilities:
Strategic Leadership & Partnership:
Serve as a trusted strategic partner to MAx leaders, supporting delivery of functional and enterprise priorities
Drive coordination of priority MAx initiatives and workstreams, ensuring alignment across regions and functions
Lead planning and execution of leadership forums, including LT meetings, town halls, and offsites
Generate strategic insights by integrating performance data, market trends, and organizational inputs to support MAx strategy, leadership priorities, and proactive risk management
Operational Excellence:
Oversee core MAx operations, including planning, budgeting, communications, and resource coordination
Drive execution of key enterprise processes (e.g., objective setting, talent and performance cycles, compensation planning)
Establish and evolve processes, tools, and best practices to improve efficiency, consistency, and outcomes
Own agenda‑setting and follow‑through for critical internal forums, ensuring accountability and progress against commitments
Performance Management & Reporting:
Align metrics and performance tracking across MAx functions and strategic initiatives to enable data‑driven decision‑making
Measure and communicate the impact of large‑scale initiatives on functional performance and business growth
Cross-Functional Collaboration:
Serve as a central coordination point for enterprise and cross‑functional MAx initiatives
Enable effective communication cascades and alignment across global and regional stakeholders
Partner with Commercial Strategy & Operations to ensure alignment across POAs, launches, and brand planning
Culture & Team Development:
Foster a culture of collaboration, innovation, inclusion, and accountability across MAx
Support onboarding and integration of new team members to accelerate effectiveness and connectivity
Qualifications:
Bachelor's degree required; MBA or advanced degree preferred.
8+ years of experience in Market Access, Pricing, Strategy, Operations, or related commercial roles within the pharmaceutical or healthcare industry.
Demonstrated ability to provide strategic leadership and operational oversight within a complex, global, highly matrixed organization.
Proven experience leading cross‑functional, enterprise‑level initiatives, driving alignment, and influencing senior stakeholders without direct authority.
Solid understanding of global market access, pricing, reimbursement, and evidence generation across major markets.
Track record of translating strategy into execution through planning, governance, performance management, and operational discipline.
Excellent executive communication and stakeholder management skills, including preparation of senior‑level briefings, dashboards, and decision materials.
Experience managing budgets, vendors, and external partners in support of strategic priorities.Demonstrates BMS Core Behaviors, including Passion, Inclusion, Innovation, Accountability, Integrity, and Urgency
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