The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities... Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements: High School Diploma or equivalent 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Industry Leading Benefits: Weekly pay via direct deposit and accessible payroll support Medical and dental insurance Maximum non-tax stipends available including lodging, meals and incidentals Competitive Wages Referral Bonuses Weekly Pay Matching 401(k) 100% vested Health Insurance Life Insurance Direct Deposit Travel Stipend Package Flexible Scheduling Sign-on Bonus Powered by JazzHR kcGEaCtQ2J Apply Job!