Odoo is an open-source enterprise resource planning platform that helps companies manage their operations. As a Customer Success Manager, you will assist clients across Latin America in utilizing Odoo's business applications, guiding them from implementation to renewal and expansion.
Responsibilities
- Contact customers currently using Odoo
- Analyze clients' business operations and drive adoption
- Execute all phases of a subscription renewal plan
- Build and maintain relationships with clients
- Empathize with customer needs
- Be part of the entire sales cycle
Skills
- Bachelor's Degree or an equivalent combination of education and experience
- Spanish fluency (professional or native/bilingual)
- Experience negotiating and closing new business
- Passion for software products
- 1-2 years experience in sales
- Excellent communication skills
- Proven track record of exceeding quota
- Proficiency in G-Suite applications
- Experience with ERP
- Experience in a SaaS company
- Available immediately
- An affinity for business operations
- Additional languages
Benefits
- Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days, and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- $100 towards a work-from-home office setup
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
Company Overview
Odoo is an open-source business software that provides ERP and CRM solutions. It was founded in 2005, and is headquartered in Louvain-la-neuve, Vlaams-Brabant, BEL, with a workforce of 5001-10000 employees. Its website is http://www.odoo.com.
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