About the Role We're seeking a highly efficient, tech-savvy Community & Support Coordinator to support our thriving developer community. The ideal candidate is proactive, can leverage AI tools effectively, and thrives in a fast-paced environment where priorities shift quickly. What You'll Do Communication & Support (60%) Manage community communications across multiple channels Provide proactive support, including jump on calls when needed Use AI tools to streamline communication processes Maintain high-quality engagement with community members Identify and implement communication improvements Handle time-sensitive requests and inquiries Program & Event Support (20%) Coordinate community programs and track their success to support our community team Pre-event promotion and post-event processing Identify opportunities for process improvement Operations & Administration (20%) Maintain community data and documentation Process member requests and updates Support community metrics tracking Assist with special projects as needed What We're Looking For Essential Qualities Expert at leveraging AI tools to maximize efficiency Exceptional ability to work smart and fast under pressure Strong proactive mindset and problem-solving skills Outstanding written and verbal communication Ability to identify and implement process improvements Comfortable with rapid context switching Tech-savvy with quick tool adoption abilities Nice to Have Experience with technical communities Background in community operations or support Event management experience What Success Looks Like After 30 days: Managing routine communications independently Supporting key community programs Identifying opportunities for process automation After 90 days: Successfully cleared communication backlog Ready to take ownership of specific operational areas Proactively identifying and solving community needs Contributing to community growth initiatives Location & Hours Remote position Minimum 5 hours daily overlap with CET 10:00-19:00 required Flexible schedule within these hours How to Apply Apply through our Ashby application form Selected candidates will be invited for an asynchronous HireFlix interview Top candidates will be invited for an interview with our Sr. Community Manager Offer stage Position to start as soon as possible. We're reviewing applications on a rolling basis.