Position Summary
The Community Engagement and Mission Delivery Coordinator is a field-based recruiter and brand ambassador for Girl Scouts, responsible for outreach and lead generation in assigned communities, as well as multiple duties within a specific region. With a focus on recruiting new girls and adult members, this position enhances community visibility through school visits, local event participation, and cultivating partnerships and field trip/travel partners. Coordinators will provide volunteer communication and management, in-person and online leader meetings, service team support, and conflict management. Coordinators will be responsible for implementing assigned recruitment strategies, meeting specific lead and conversion quotas, and tracking and reporting on all engagements. Coordinators should be highly motivated to grow membership while establishing relationships with volunteers and service areas to strengthen our community visibility.
*Position will serve the Upper Peninsula of Michigan from your home office in the Upper Peninsula. Frequent day travel throughout the Upper Peninsula will be required.*
Key Responsibilities
• Manage a portfolio of assigned recruitment regions/service areas, including schools, faith-based organizations, non-profits, and community partners, building strong relationships to share the Girl Scout impact and support recruitment efforts.
• Identify and participate in community events, festivals, school activities, and presentations that offer opportunities for visibility with a priority on lead generation.
• Deliver engaging, mission-driven presentations to girls, parents, educators, and community leaders.
• Initiate and support the formation of new troops by inspiring and recruiting volunteers, filling key roles, and establishing troop structures.
• Provide clear communication with and volunteer management to assigned service teams. Assist in providing events and training, and supporting them in planning and delivering meetings.
• Support troop placement for girls and volunteers and implement the renewal strategy.
• Coordinate regional events and programs. Instruct new program partners on Girl Scout polices and practices, and support them in becoming a council partner.
• Assess assigned service areas and determine needs for outreach. Work with the Community Engagement and Mission Delivery Manager to coordinate outreach sites. Deliver Girl Scout outreach programs to the Girl Scouts at assigned sites.
• Ensure girl and adult safety through the promotion of education, safe practices, and consistent interpretation of GSUSA and GSNWGL policies, standards, and procedures.
• Support council functions through promotion of activities, meetings, and volunteer opportunities. Promote the Girl Scout culture of philanthropy by cultivating and building relationships with donors.
• Accurately enter all outreach and lead data into CRM systems, nurture leads for conversion, and track ROI.
• Promote the Girl Scout experience in underserved and culturally diverse neighborhoods.
• Collaborate with other coordinators on shared recruitment opportunities and strategies.
• Maintain flexible hours, including regular evenings and weekends
Competencies and Areas of Expertise
• Oral and Written Communication - whether in person, verbal, or written, expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; demonstrates the ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Technical computer skills in Microsoft Office, including Word, Excel, Outlook, customer relationship management systems, and social networking.
• Project Management - formulates short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day to-day tasks.
• Judgment and Decision-Making - recognizes when immediate action is required; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay.
• Sales Ambition and Drive – understands sales and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to “close” and demonstrates the ability to ask for the business/customer transaction. A self-starter who takes initiative and can work independently with minimal oversight.
• Marketing Knowledge – demonstrates knowledge of marketing (for example, market identification and segmentation, interpretation and use of market data), comfort in presenting the value behind solutions in a way that resonates with what is most important to the potential members/customers of the organization.
• Team-Building - knows team-building techniques and processes; collaborates with others to create optimal solutions; fosters a commitment to a team approach to work; promotes partnerships between teams; collaboratively defines boundaries and outcomes of work responsibilities; shares information with others; shares decision-making responsibility with team members.
Qualifications
• Associate's degree or equivalent work experience.
• At least 1–2 years in sales, outreach, canvassing, or youth programming preferred.
• Bilingual candidates strongly encouraged to apply.
• Strong ability to set goals, manage metric-driven strategies, and achieve results.
• Excellent relationship-building, public speaking, and presentation skills.
• Strong organizational habits and self-motivation.
• Willingness to work in schools, outdoors, and community spaces.
• Flexible schedule with regular evening and weekend commitments.
Expectations
• Commitment to the Girl Scout mission and values.
• Ability to connect and build trust with people from all backgrounds and communities.
• Strong understanding of or willingness to learn the Girl Scout Leadership Experience.
• Must be (or become) a registered Girl Scout member.
• Frequent regional travel with occasional overnight requirements.
• Ability to lift up to 30 lbs. and stand for long periods during events.
• Valid driver’s license, reliable transportation, and a willingness to travel regularly throughout our council.
Benefits
GSNWGL’s basic benefits for full-time staff include:
• Medical, dental, and vision plans
• Life insurance
• Employee assistance program
• 403(b) plan
Paid time off is available for all GSNWGL staff working more than 20 hours per week, and our offices are closed on major holidays and between Christmas Eve and New Year’s Day.
Our Culture
Our employees and members make up the heart and soul of GSNWGL. We are intentional about who we hire, and on average, employees work with us a minimum of 7 years. As a small non-profit, we value innovation and depend on the collaboration of our council. There are numerous ways for one to grow personally and professionally within Girl Scouting.
We welcome applications from people of any gender, age, race, or religion, people with disabilities, veterans, and anyone who wishes to make a positive impact on our movement.
* Girl Scouts of the Northwestern Great Lakes, Inc. employment requires membership in the Girl Scout movement.