Position Title:
Client Services & Operations Coordinator (Remote / Hybrid Travel)
Company:
Vellaro Black – Luxury Chauffeured Transportation & Concierge Services
Exclusivity in Motion
Position Overview:
Vellaro Black is seeking an experienced, highly professional Client Services & Operations Coordinator
to support client bookings, daily operations, and high-level communications. This role is primarily
remote but requires occasional travel to industry exhibitions and events, including locations such as
Las Vegas.
Key Responsibilities:
Client Communication & Booking Management
• Handle incoming calls and inquiries professionally
• Communicate via phone, email, text, and Instagram
• Collect booking details: dates, times, flights, locations, passengers, special requests
• Explain services, vehicles, and pricing clearly
• Send confirmations, updates, and follow-ups
Reservations & System Management
• Manage bookings in Limo Anywhere
• Update reservations for changes or delays
• Maintain accurate client and trip records
Driver & Operations Coordination
• Dispatch detailed trip instructions to drivers
• Coordinate updates for traffic or flight delays
• Act as liaison between clients, drivers, and management
Vehicle Support, Scheduling & Supplies
• Order bottled water, amenities, and vehicle supplies
• Schedule vehicles for service, maintenance, and inspections
• Coordinate vehicle detailing (internal or vendor)
Marketing, Networking & Event Support
• Assist with Instagram, email, and text communications
• Support client relationship building and repeat bookings
• Attend select exhibitions and networking events as required
Required Qualifications
• Prior experience in luxury transportation, dispatch, reservations, concierge, hospitality, aviation, or
travel services is required
• Exceptional verbal and written communication skills
• Strong attention to detail and organizational skills
• Familiarity with the Orlando market
• Ability to work independently from home
Languages
• English – Required
• Spanish or French – A strong plusCompensation
• Base Pay: $18–$23 per hour
• Commission: 3%–7% on confirmed and completed bookings
• Performance-based bonuses available
Why Join Vellaro Black
• Work with a premium luxury brand
• Exposure to high-end clientele and industry events
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
• Paid time off
• Work from home
Work Location: Remote
Apply Now
Apply Now