Job Description:
• Change Advocacy: Drive awareness and understanding for change management across Team Kinetic and ROPS
• Develop Change Plans: Align change management strategies with projects
• Teammate Readiness: Lead "Teammate Readiness" calls and workshops to prepare teammates and leaders for upcoming milestones
• Feedback Analysis: Analyze engagement survey responses and feedback to identify themes, resistance, or areas where teammates need more support
• Strategic Planning: Advise leadership on rollout timing to minimize teammate disruption
• Draft and Manage Communications: Create and distribute targeted email communications for various phases of project rollouts
• Coordinate Review Cycles: Facilitate the review of communication content with leadership and stakeholders to ensure accuracy before distribution
• Feature Highlights: Create "feature highlight" emails to educate frontline staff on new system automations and capabilities
• Resource Management: Create and maintain workspaces to house change and project materials
• Change Champion Execution: Organize and lead meetings for "Change Champions" to support peer-to-peer adoption
• Cross-Functional Liaison: Work closely with Stakeholders, Product/IT leaders, and Project teams to drive forward change and long term adoption success
• Meeting Facilitation: Facilitate status meetings, post-deployment feedback sessions, and readiness workshops
Requirements:
• Education: 4 year degree in Communication or related degree
• Prosci Change Management certification preferred
• Background in project management
• Background in revenue operations a plus but not required
Benefits:
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.