Join the CVS Health Team as an Associate Manager, Clinical Health Services (Remote)
CVS Health is a leading healthcare company that is dedicated to delivering high-quality, patient-centered care. We are seeking an experienced and compassionate Associate Manager, Clinical Health Services to join our team remotely. As an Associate Manager, you will play a critical role in leading the implementation of healthcare management services for assigned functional areas. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
About CVS Health
At CVS Health, we share a single, clear purpose: "Carrying our heart to every moment of your health." This purpose guides our commitment to delivering enhanced, human-centered healthcare for a rapidly changing world. Grounded in our brand - with heart at its center - our mission sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose, and we want every individual who works at CVS Health to feel empowered by the role they play in transforming our healthcare system and accelerating our ability to develop and deliver solutions to make healthcare more personalized, convenient, and affordable.
Job Summary
This is a full-time remote position. As an Associate Manager, Clinical Health Services, you will direct the execution of healthcare management services for assigned functional areas. You will be responsible for implementing clinical policies and procedures, acting as a subject matter expert and coach to the team, and ensuring the performance and monitoring of best practice approaches and innovations.
Key Responsibilities
- Carries out clinical policies and procedures in accordance with relevant regulatory and licensure standards (e.g., NCQA, URAC, state and federal regulations and mandates as applicable)
- Acts as a subject matter expert and coach to the team regarding practice guidelines, quality of interventions, problem-solving, and critical thinking
- Ensures performance and monitoring of best practice approaches and innovations to better address the patient's needs across the continuum of care
- May serve as a liaison with other key business areas
- May develop/assist in the development and/or review of new training content
- May collaborate/communicate inter- and intra-departmental instructional courses
- Safeguards the confidentiality of patient information and adheres to company policies regarding confidentiality
- Manages resources responsible for identification of patients, development and implementation of care plans, enhancement of clinical appropriateness and quality of care, and monitoring, assessing, and documenting of care
- Evaluates and interprets data, identifies areas for improvement, and focuses on interventions to improve outcomes
- Develops, initiates, evaluates, monitors, and communicates performance expectations
- Ensures the team's understanding and utilization of data system capabilities and functionality
- Participates in the recruitment and hiring process for staff involving clearly defined requirements with respect to education, experience, technical, and performance skills
- Evaluates developmental needs and collaborates with others to identify and implement action plans that support the development of high-performing teams
- Establishes a climate and work style that promotes a sense of teamwork, cross-product integration, and continuum of care that results in solid performance
- Consistently demonstrates the ability to serve as a change agent and lead change initiatives
- Establishes a positive work environment by recognizing team contributions, soliciting input, and offering individual support when needed
Requirements
Essential Qualifications:
- Bachelor's degree in a related field (e.g., healthcare, social work)
- 3+ years of experience in a clinical subject matter
- Active and unrestricted RN or LCSW licensure in the state of residence
Preferred Qualifications:
- Master's degree in a related field (e.g., healthcare, social work)
- Experience with managed care health care systems
- Proficiency in working remotely, utilizing tools to virtually collaborate and interface with teams
Skills and Competencies
To be successful in this role, you will need to possess the following skills and competencies:
- Strong clinical knowledge and expertise
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and manage multiple projects
- Strong leadership and management skills
Career Growth Opportunities and Learning Benefits
At CVS Health, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including:
- Training and development programs
- Tuition reimbursement
- Mentorship opportunities
- Leadership development programs
Work Environment and Company Culture
Our company culture is built on a foundation of respect, integrity, and compassion. We strive to create a work environment that is inclusive, diverse, and supportive of all employees. As a remote employee, you will have the flexibility to work from home and maintain a healthy work-life balance.
Compensation, Perks, and Benefits
We offer a competitive salary range of $70-$80 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:
- Medical, dental, and vision coverage
- 401(k) retirement savings plan
- Employee stock purchase plan
- Paid time off and holidays
- Disability benefits
How to Apply
If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our website.
We are an equal opportunity employer and welcome applications from diverse candidates.
CVS Health is committed to providing a workplace that is free from harassment and discrimination. We prohibit discrimination against employees or applicants for employment on the basis of race, color, religion, national origin, sex, age, disability, or any other protected characteristic.
By applying for this position, you acknowledge that you have read and understood our terms and conditions of employment.
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