Associate Account Manager, Social Commerce

Job Description: • Support day-to-day management of multiple TikTok Shop client accounts under senior account leadership • Assist in executing TikTok Shop growth plans aligned with client KPIs and revenue targets • Coordinate timelines, deliverables, and campaign milestones to ensure smooth execution • Prepare performance summaries and weekly reports highlighting GMV, creator output, and key learnings • Monitor KPIs and flag trends, risks, or optimization opportunities to senior team members • Maintain organized documentation across briefs, creator lists, trackers, and campaign recaps • Research and identify creators aligned with client verticals and campaign objectives • Conduct outreach and support onboarding of TikTok Shop affiliates • Manage ongoing creator communications to ensure content is delivered on time and aligned with campaign briefs • Track creator performance and maintain affiliate dashboards • Support coaching efforts by sharing performance insights and recommendations to improve creator content • Assist with strategies to help brands build traction during early-stage or cold-start phases • Assist with affiliate campaign setup, creator offers, and commission updates within TikTok Shop • Coordinate product sampling, shipment tracking, and deliverable approvals • Support recommendations for product focus, promotions, and sampling opportunities • Collaborate with design and content teams to help optimize storefront pages and product detail page (PDP) content • Monitor TikTok Shop performance metrics and surface data-driven insights to the team • Stay current on TikTok trends, platform updates, and emerging commerce features • Identify relevant trends, sounds, and creator formats to inform campaign briefs and outreach • Support testing of new TikTok Shop features, content formats, and campaign mechanics • Research emerging social commerce tools and share insights with the internal team Requirements: • 2–3 years of experience in client services, influencer marketing, affiliate marketing, social media, or eCommerce • Experience supporting client accounts in a fast-paced agency or brand environment • Strong organizational and communication skills with the ability to manage multiple workstreams • Solid understanding of TikTok, creator culture, and social commerce fundamentals • Data-literate with the ability to interpret performance metrics such as GMV, CVR, AOV, and ROI • Experience working with influencers or affiliates is strongly preferred • Familiarity with tools such as TikTok Creator Marketplace, affiliate dashboards, reporting platforms, and project management systems Benefits: • Competitive compensation aligned to experience and market benchmarks • Remote-first flexibility - work from anywhere, with trust and autonomy • Global collaboration - working with experts across regions and time zones • Career growth and development - opportunities to evolve as we scale • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring • Positive-energy culture - grounded in respect, inclusion, and accountability • Meaningful impact helping some of the world’s most progressive brands grow Apply Now Apply Now