Join Team Amex: Empowering Your Career and Making a Meaningful Impact
At American Express, we're committed to creating a workplace where everyone can thrive and make a difference. With a global presence and a diverse community of colleagues, we're dedicated to providing the world's best customer experience while fostering a culture of integrity, respect, and inclusivity. As a key member of our Global Commercial Services (GCS) Line of Business Compliance Team, you'll play a vital role in driving business success while ensuring regulatory compliance and mitigating risk.
About the Role: Analyst - Compliance, Marketing & Sales
We're seeking a highly skilled and experienced Analyst - Compliance, Marketing & Sales to join our team on a remote basis. As a Compliance Analyst, you'll provide regulatory oversight and guidance to our GCS business sales teams, developing innovative tools and processes to support sales, marketing, and account development objectives while maintaining a robust compliance control environment.
Key Responsibilities:
- Drive implementation of policy and regulatory requirements in banking and credit card practices, consumer protection, privacy, and other relevant federal, state, and local regulations.
- Provide guidance and oversight on content governance related to marketing, sales campaigns, sales support servicing, and related business-owned collateral and testing compendiums.
- Participate in reviewing sales call activities, misconduct events, complaints, and business conduct activities to ensure adherence with regulatory and policy requirements.
- Assist in developing and enhancing regulatory business self-testing associated with marketing and sales practices, via the assessment and oversight of compliance risk mitigating controls.
- Liaise with relevant stakeholders, including GCS SME and G&L Sales, GCS Marketing, Controls Management, Internal Audit, Independent Compliance Testing team, General Counsel's Organization, and Global Privacy Office.
- Effectively manage the Compliance Issue Management process, ensuring timely closure of gaps and customer remediation where required.
- Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes.
- Take on additional responsibilities based on team needs, demonstrating flexibility and a willingness to adapt to changing priorities.
Essential Qualifications:
- Minimum 3-5 years' experience in Compliance or related activities within the financial services and banking industry.
- Strong regulatory knowledge of financial regulations pertaining to banking, consumer protection, privacy, and advertising (i.e., UDAP, TCPA, CAN-SPAM).
- Moderate knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.
- Proven ability to build rapport, garner respect, and appropriately exercise authority in a collaborative environment.
- Professional maturity and confidence in expressing a point of view with management.
- Ability to identify and understand key risks, issues, and trends and develop meaningful information to be shared with leadership.
- Ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment.
- Bachelor's Degree or equivalent work experience.
Preferred Qualifications:
- Advanced knowledge of financial regulations and compliance risk management practices.
- Experience working in a global or multinational organization.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
Skills and Competencies:
- Regulatory compliance and risk management.
- Content governance and management.
- Sales and marketing practices.
- Compliance issue management and risk assessment.
- Stakeholder management and collaboration.
- Analytical and problem-solving skills.
- Communication and interpersonal skills.
Career Growth Opportunities and Learning Benefits:
At American Express, we're committed to helping you grow your career and develop your skills. As a Compliance Analyst, you'll have access to a range of training and development opportunities, including:
- Compliance training and certification programs.
- Leadership development and mentoring.
- Industry conferences and networking events.
- Cross-functional training and collaboration.
Work Environment and Company Culture:
We're proud of our inclusive and diverse culture, where everyone is seen, heard, and feels like they belong. As a remote worker, you'll be part of a global team that values flexibility and work-life balance. Our Amex Flex working model provides greater flexibility to colleagues while preserving the important aspects of our unique in-person culture.
Compensation, Perks, and Benefits:
We offer a competitive compensation package, including:
- Salary range: $55,000 to $105,000 annually.
- Bonus incentives.
- 6% Company Match on retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
Join Our Team:
If you're a motivated and experienced Compliance professional looking to drive business success through regulatory expertise and innovative solutions, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team!
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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