Join our dynamic team as an Administrative Associate I and take the first step towards a rewarding career! We are seeking a highly skilled and motivated individual to fill this exciting role, which offers a unique blend of remote and hybrid work arrangements. As a key member of our team, you will have the opportunity to work with a diverse range of stakeholders, including state agencies, K-12 schools, universities, and vendors. In this role, you will serve as the primary point of contact for our Request Fulfillment team, providing exceptional customer service and support to internal and external customers. Your duties will include communicating effectively with stakeholders, managing ServiceNow tasks, preparing documents and reports, and maintaining accurate records. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. About the Role: Provide administrative support to the Request Fulfillment team, including preparing documents, reports, and presentations Communicate effectively with internal and external customers, including state agencies, K-12 schools, universities, and vendors Manage ServiceNow tasks, including assigning and tracking workflows Maintain accurate and up-to-date records, including databases and spreadsheets Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner About Us: The Department of Information Technology is the technology center for the State of North Carolina, providing a range of services to state agencies, schools, and universities. We are committed to diversity, equity, and inclusion, and value the unique perspectives and experiences of our employees. As a state employee, you will be eligible for a range of benefits, including health insurance, retirement plans, and paid leave. What We Offer: Competitive salary range: $26,069 - $45,622 per annum Hybrid/remote work arrangement, with flexible scheduling options Opportunities for professional development and career advancement Comprehensive benefits package, including health insurance, retirement plans, and paid leave Dynamic and supportive work environment, with a commitment to diversity, equity, and inclusion How to Apply: If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application, including your resume and a cover letter, through our online portal. We look forward to hearing from you! Apply Now Apply for this job