RE/MAX Holdings, Inc. is a leading organization in the real estate industry, providing tools and education to its network. The Accounts Receivable Coordinator will process payments for internal companies and franchise income, ensuring accuracy and timeliness in financial transactions.
Responsibilities
- Process all payments/transfers/refunds timely and accurately per our internal control measures
- Ensure daily that all application of funds are deposited/charged timely and accurately within the correct time parameters as well as internal controls
- Understanding of the full circle process in order to help complete the daily tasks within Cash Receipts (ie: updating reconciliation report, review/post batches, credit card settlements)
- Strong customer service & communication skills as well as being able to work independently while still being a team player
- Collaborate with internal departments in order to meet customer needs; Annual Dues, Billing & Membership, Accounting, etc
Skills
- Process all payments/transfers/refunds timely and accurately per our internal control measures
- Ensure daily that all application of funds are deposited/charged timely and accurately within the correct time parameters as well as internal controls
- Understanding of the full circle process in order to help complete the daily tasks within Cash Receipts (ie: updating reconciliation report, review/post batches, credit card settlements)
- Strong customer service & communication skills as well as being able to work independently while still being a team player
- Collaborate with internal departments in order to meet customer needs; Annual Dues, Billing & Membership, Accounting, etc
- Hybrid work schedule working at least two days a week in office, which can vary depending on deadline days
- Proficient computer skills including 10-key and Microsoft applications as well as strong written/verbal skills
- Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
- Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
- Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
- Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
- Bachelors or Associates Degree preferred
- 1-3 years' experience in cash handling and/or payment processing preferred
Benefits
- Competitive Medical, Dental, and Vision benefits
- Retirement plans with optimal company match
- Annual bonus/merit opportunity
- Educational Assistance
- Mental Health support program
- M.O.R.E. Events offered in-person and virtually
- Mentorship program
- Employee Resource Groups
- Community Engagement
- Diversity, Equity, and Inclusion
- Parenting
- Remote
- Women at RE/MAX
Company Overview
As one of the leading global real estate franchisors, RE/MAX, LLC is a subsidiary of RE/MAX Holdings (NYSE: RMAX) with more than 140,000 agents in almost 9,000 offices and a presence in more than 110 countries and territories. It was founded in 1973, and is headquartered in Denver, Colorado, USA, with a workforce of 201-500 employees. Its website is http://remax.com.
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