[Hiring] FEP Customer Service Rep @Blue Cross Blue Shield of Nebraska
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is responsible for executing essential functions that support the Claims Department. • Investigate & resolve claims inquiries • Record information into Claims systems to ensure proper documentation • Demonstrate an understanding of applicable federal, state, & industry laws & help ensure compliance with regulations • Respond to inquiries from internal & external customers via various means of communication • Effectively communicate with cross-functional teams & external customers • Navigate through various Claims systems • Participate in projects, as assigned Qualifications • High School Diploma + 2 years' experience Requirements • Comprehensive understanding of industry guidelines • Knowledge of state & federal insurance claim regulations • Effective communication skills Company Description At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. • More than 80 years of experience • Focus on supporting customers and the Nebraska community • Opportunities for personal and professional growth Apply tot his job