Fully Remote Live Chat Customer Service

Remote Full-time
Job Title: Fully Remote Live Chat Customer Service Job Type: Full-Time Location: Hybrid United States | Washington, District of Columbia, United States | Oklahoma, United States | California, United States Job Summary: Are you passionate about providing exceptional customer support from the comfort of your own home? Join our team at RemoteJobRecruiting.com as a Fully Remote Live Chat Customer Service representative and deliver attentive, high-quality assistance through live chat in flexible 8-hour shifts. We offer detailed training—no experience necessary—so you can develop your skills and make a real impact in customer satisfaction. Key Responsibilities: • Respond promptly and attentively to customer inquiries via live chat, ensuring clarity and professionalism at every interaction. • Guarantee customer satisfaction by understanding and addressing needs with care and efficiency. • Collaborate with our team through Microsoft Teams, sharing insights and updates to enhance service delivery. • Monitor and review chat interactions to uphold quality, accuracy, and brand standards. • Document all customer interactions and daily activities to maintain accurate team records. • Engage in ongoing training and use provided resources to continually develop your skills. Required Skills and Qualifications: • Exceptional written and verbal communication skills, with a strong attention to detail and customer care. • Ability to focus and excel in a remote live chat environment, handling inquiries efficiently and empathetically. • Self-motivated and disciplined to work independently in a home setting. • Proficiency with live chat platforms, email, and Google Workspace. • Reliable high-speed internet (minimum 25 Mbps) and a quiet, dedicated workspace. • Organizational skills to structure tasks and manage time effectively during your shift. • No prior experience required—comprehensive training provided. Preferred Qualifications: • Previous experience in customer service, especially in a remote or live chat capacity. • Familiarity with productivity tools such as Google Sheets and Microsoft Teams. • Demonstrated commitment to customer satisfaction and service excellence. At RemoteJobRecruiting.com, we value your dedication and support your growth every step of the way. Step into a remote role where your focus, communication skills, and care can shine. If you’re ready to thrive in attentive live chat customer service, our team is ready to welcome you.
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