**Experienced Retail Customer Service Associate – Print, Signs & Graphics, and Shipping Expert**

Remote Full-time
Are you a customer-centric individual with a passion for delivering exceptional service and a knack for understanding customer needs? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we invite you to join the blithequark team as a Retail Customer Service Associate, where you'll have the opportunity to make a real difference in the lives of our customers and grow your career in a dynamic and supportive environment. **About blithequark** blithequark is a leading provider of business services, offering a wide range of products and solutions to help individuals and businesses succeed. Our team of experts is dedicated to delivering exceptional customer service and providing innovative solutions to meet the evolving needs of our customers. With a strong commitment to quality and customer satisfaction, we strive to be the go-to destination for all business services needs. **Job Summary** As a Retail Customer Service Associate at blithequark, you will be the face of our company, providing exceptional customer service and support to our customers. You will be responsible for taking orders, coordinating activities in the store, providing pricing and product information, and recommending appropriate blithequark products and services. You will also be expected to operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. **Key Responsibilities** * Provide exceptional customer service and support to customers, understanding their individual needs and providing solutions to meet those needs * Take orders, coordinate activities in the store, and provide pricing and product information to customers * Recommend appropriate blithequark products and services to customers * Operate and maintain a wide variety of equipment, including printing, binding, and other related equipment * Move boxes and equipment, stock materials, and manage the production queue and output * Manage complex projects, manage retail supply, and complete assigned tasks based on priority * Follow instructions of supervisors and assist other team members in performing store functions * Assist in the training of store team members * Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need * Provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate blithequark products and services * Ensure all customer problems are resolved quickly and to the satisfaction of the customer **Essential Qualifications** * High school diploma or equivalent education * 6+ months of specialized experience * Excellent verbal and written communication skills * Ability to stand during entire shift, excluding meal and rest periods * Ability to move and lift 55 pounds * Ability, on a consistent basis, to bend/twist at the waist and knees * Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members * Ability, on a consistent basis, to perform work activities requiring cooperation and instruction * Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure * Ability, on a consistent basis, to maintain attention and concentration for extended periods of time * Ability, on a consistent basis, to work with minimal supervision * Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the blithequark business **Preferred Qualifications** * Previous experience in a retail or customer service environment * Knowledge of printing, signs and graphics, and shipping product lines * Ability to work in a team environment and provide support to colleagues * Ability to adapt to changing priorities and deadlines * Strong problem-solving and analytical skills * Ability to maintain a safe, clean, and orderly retail store environment **Career Growth Opportunities and Learning Benefits** As a Retail Customer Service Associate at blithequark, you will have the opportunity to grow your career in a dynamic and supportive environment. We offer a range of training and development programs to help you develop your skills and knowledge, including: * On-the-job training and coaching * Ongoing training and development programs * Opportunities for advancement to senior roles * Competitive salary and benefits package * Recognition and rewards for outstanding performance **Work Environment and Company Culture** blithequark is a fast-paced and dynamic work environment that requires flexibility and adaptability. We are committed to providing a safe, clean, and orderly retail store environment for our customers and employees. Our company culture is built on a strong commitment to quality, customer satisfaction, and teamwork. **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * $18.55 - $21.81/Hr * Health, vision, and dental insurance * Retirement plan * Tuition reimbursement * Paid time off and holidays * Opportunities for advancement and career growth **How to Apply** If you are a customer-centric individual with a passion for delivering exceptional service and a knack for understanding customer needs, we invite you to apply for the Retail Customer Service Associate role at blithequark. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]). We look forward to hearing from you! Apply for this job
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