**Experienced Remote Automotive Customer Service Representative – Deliver Exceptional Client Experiences**

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global leader in digital business services, we're passionate about empowering our clients to deliver exceptional experiences that drive loyalty and growth. We're now seeking an experienced and customer-focused Remote Automotive Customer Service Representative to join our team and help us achieve this vision. **About arenaflex** arenaflex is a global, digital business services company that's dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We're proud to be a company that's committed to making a positive impact, and we're looking for like-minded individuals to join our team. **Benefits of Working with arenaflex** At arenaflex, we believe that our employees are our greatest asset. That's why we offer a range of benefits that are designed to support your well-being, career growth, and work-life balance. Some of the benefits you can expect include: * Paid Training to help you develop your skills and knowledge * Competitive Wages that reflect your value to our team * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to relax and recharge * Employee wellness and engagement programs to support your physical and mental health **Teleperformance and You** At arenaflex, we're committed to creating a culture of collaboration, innovation, and excellence. We believe that our employees are the key to delivering exceptional customer experiences, and we're looking for people who share our passion for making a difference. As a Remote Automotive Customer Service Representative, you'll have the opportunity to work in a dynamic and engaging environment, where no two days are ever the same. You'll have the chance to interact with people from all walks of life, and you'll be empowered to find innovative solutions to complex problems. **Did You Know?** Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We believe in investing in our employees and providing opportunities for growth and development. Whether you're just starting your career or looking for a new challenge, we're committed to helping you achieve your goals. **Responsibilities** As a Remote Automotive Customer Service Representative, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. Some of your key responsibilities will include: * Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **Qualifications** We're looking for fearless people who are inspired to deliver only the best in all that they do. Some of the qualifications we're looking for include: * Ability to work remotely in a virtual team environment * 6 months of customer service experience preferred * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure that you have a seamless and productive work experience, we require the following: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 25.0 Mbps + Minimum subscribed upload rate equal to or exceeds 10.0 Mbps + ISP must have no packet loss and ping under 50ms * Proof of internet speed required * Clean and quiet workspace **Be Part of Our arenaflex Family** At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're committed to providing a workplace that is conducive to happiness and a healthy work-life balance. If you're passionate about delivering exceptional customer experiences and making a positive impact, we'd love to hear from you. **Employment Type:** FULL_TIME We're an Equal Opportunity Employer and welcome applications from diverse candidates. If you're ready to take your career to the next level and join a dynamic team of customer-focused professionals, apply now! Apply Job! Apply for this job