**Experienced Customer Support Specialist - Native or Near-Native Spanish Speaker - Work from Home Opportunity**

At arenaflex, we're on a mission to revolutionize the way companies interact with their customers. As a global leader in outsourced omnichannel customer experience management, we're committed to delivering exceptional service that exceeds our clients' expectations. We're now seeking a talented and customer-oriented individual to join our team as a Work from Home Customer Support Specialist, specializing in Spanish-speaking customers. **About arenaflex** arenaflex is a subsidiary of the global Teleperformance Group, a company with a rich history dating back to 1978. With over 380,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects, we're uniquely positioned to provide consistently positive customer interactions that are reliable, flexible, and intelligent. Our team is passionate about delivering exceptional service, and we're committed to creating a work environment that's inclusive, supportive, and fun. **What We Offer** As a Work from Home Customer Support Specialist at arenaflex, you'll enjoy a range of benefits that will make your work-life balance a breeze. Here are just a few of the perks you can look forward to: * **Full-time contract** with a competitive salary and flexible schedule * **Work from Home** arrangement, allowing you to work in the comfort of your own space * **Super-fast recruitment process**, so you can start your new role in no time * **Training** - 100% paid and online, to ensure you have the skills and knowledge you need to succeed * **Meal tickets** (21 RON / working day, around 441 RON per month) and **discounts cards** through different partners * **Medical Plan** to a private health center (Regina Maria) * **Professional development and promotion opportunities** to help you grow your career * **Internal events** and **international talent competition** to keep you engaged and motivated * **Santa's Gift** for your children and **Bookster** - free subscription with delivery at home for those working from home **Responsibilities** As a Work from Home Customer Support Specialist, you'll be responsible for: * **Managing customer interactions** via inbound calls, ensuring that every customer has a positive experience with our brand * **Providing an optimum level of service**, with the aim of achieving the best resolution for the customer * **Advising customers** on the best approach based on their needs and requests **Qualifications** To succeed in this role, you'll need: * **Fluency in Spanish** - communication level * **Excellent written and verbal communication** skills (Communications Skills) * **Customer-oriented and compassionate** approach to customer service * **Patient, empathetic, and eager to help** attitude * **Analytical Skills and Problem-solving** abilities * **Sound judgement and decision-making skills** * **Team player** with a respectful attitude towards authority * **Attention to detail** and ability to work independently **Computer Proficiency** You'll need to be proficient in: * **Windows** * **MS Office** **Strong Social Support System** As a Work from Home Customer Support Specialist, you'll need to have a strong social support system in place, with the ability to work autonomously and manage your time effectively. **Why Join arenaflex?** At arenaflex, we're passionate about creating a work environment that's inclusive, supportive, and fun. We believe that our employees are our greatest asset, and we're committed to providing them with the training, resources, and opportunities they need to succeed. If you're looking for a challenging and rewarding role that will allow you to grow your career and make a real difference in people's lives, then we'd love to hear from you. **Apply Now!** Don't miss out on this exciting opportunity to join our team as a Work from Home Customer Support Specialist. Apply now and take the first step towards a new career with arenaflex! Apply Job! Apply for this job