**Experienced Customer Service Representatives/Part Time - Remote Opportunity at blithequark**

Are you a customer-focused individual with a passion for problem-solving and delivering exceptional experiences? Do you thrive in a dynamic sales environment where no two days are the same? If so, we invite you to join blithequark, a digital transformation company that's making waves in the industry, as a part-time Customer Service Representative. **About blithequark** blithequark is a leading digital transformation company that's been helping customers globally, across various industries, provide exceptional experiences for their customers for over 35 years. Recently recognized as a Great Place to Work in the US, we're committed to fostering a culture that values innovation, collaboration, and employee growth. Our team is dedicated to making digital processes feel more human, and we're looking for like-minded individuals to join our mission. **The Role** As a part-time Customer Service Representative at blithequark, you'll be responsible for handling inbound customer calls, as well as managing outbound follow-up calls, to support customer inquiries regarding insurance products and services. You'll provide basic policy information, transfer calls to the correct team when escalation is required, and handle other related duties as needed. This is a work-from-home, part-time position that requires up to 30 hours per week, with shifts starting at 10AM or noon, Monday through Friday. **What We Offer** * Competitive hourly pay of $17/hour, plus reward and recognition programs, PTO, and paid training * Medical, dental, and vision benefits, EAP, health and wellness programs, and more! * Advancement opportunities – 80% of our frontline leaders have been promoted! * Opportunity for full-time work (if you want it!) – you can apply to other jobs after just six months in the role **Requirements** * 2+ years of customer service experience is preferred; call center experience is a plus * High school diploma or GED * High level of accuracy when completing tasks * Proficient PC skills with typing of 30+ WPM * Strong communication, time management, and interpersonal skills **Technical Requirements** * Excellent internet connectivity: + Internet access speeds of 10 Mbps upload and 50 Mbps download – the faster the better! + In-house network, and a hard-wired internet connection capable of continuously supporting outstanding call quality and high-speed response rates * A quiet and distraction-free, secure place to work **Important Note** This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment. **Why Join blithequark?** * Be part of a dynamic team that's making a difference in the industry * Enjoy a competitive salary and benefits package * Take advantage of advancement opportunities and career growth * Work from home with a flexible schedule * Be part of a company that values innovation, collaboration, and employee growth **How to Apply** If you're a motivated and customer-focused individual who's passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to register as a candidate and submit your application. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to fostering a culture that values diversity, equity, and inclusion. **Administrative EEO Record** During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran, and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. **Voluntary Disclosure** The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION. Apply for this job