**Experienced Customer Service Representative/Lead Facilitator – Remote Support for Injured Individuals and Families**

Are you a compassionate and empathetic individual with a passion for helping others? Do you have excellent communication and problem-solving skills? Are you looking for a remote job opportunity that allows you to make a meaningful difference in the lives of those who need it most? If so, we invite you to join our team at blithequark as a Customer Service Representative/Lead Facilitator. **About blithequark** At blithequark, we are dedicated to assisting injured individuals and families in obtaining compensation for their losses. Our mission is to provide support and guidance to those affected by injuries or loss, regardless of where they are in the world. We have a high success rate in securing benefits for our clients, and our services are entirely free for the injured party. Our team is comprised of passionate and dedicated professionals who are committed to making a positive impact in the lives of those we serve. **About the Role** As a Customer Service Representative/Lead Facilitator at blithequark, you will play a critical role in helping us locate and support individuals and families who have been injured or affected by loss. Your primary responsibilities will include: * Educating and engaging with clients affected by injuries or loss * Guiding clients through the claims process * Assisting in locating eligible individuals and families for support with collecting compensation * Providing exceptional customer service and support to clients and stakeholders **Requirements** To be successful in this role, you will need: * A background in customer service or project support * Proficiency with common tools like MS Word * Excellent communication and problem-solving skills * A steady internet connection * A flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST **Person Specification** We are looking for individuals who have experience working with diverse populations, including: * Civilian contractors from any country (U.S. citizenship not required) * Wounded Iraqi and Afghanistan veterans * Gold Star Families & Civilian contractors (even if already receiving benefits) * Individuals who have been injured by certain terrorist acts **Types of Injuries and Losses** We support individuals and families who have experienced a range of injuries and losses, including: * Any physical injury * Death * Mental trauma (PTSD, Depression, Anxiety) * Nightmares, Insomnia, Panic attacks * Suicidal thoughts, Recurring flashbacks of traumatic events **US Companies** We work with a variety of US companies, including: * AECOM * Air Scan Academi * Bechtel * Baker Hughes * Blackwater (Constellis Holdings) * Boeing * CACI International * DRS Technologies * Dell * DynCorp * Eagle Aviation Services and Technology (EAST) * Ecolog International * Fluor Corp * General Electric * General Dynamics * Global Linguist Solutions * Halliburton * Honeywell * IAP * Lockheed Martin * Kellogg Brown & Root (KBR) * Military Professional Resources (MPR) * Northrop Grumman * PAE * Raytheon * SCI * Schlumberger * Service Employees International * Sikorsky and Bell Textron * Titan Corp * Triple Canopy * USAID * Vinnell Corp **What We Offer** As a Customer Service Representative/Lead Facilitator at blithequark, you will enjoy: * A flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST * A remote work environment with a steady internet connection * Competitive compensation up to $20/hr (base + commissions) * Opportunities for career growth and professional development * A supportive and collaborative team environment * A chance to make a meaningful difference in the lives of those who need it most **How to Apply** If you are a motivated and compassionate individual with a passion for helping others, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications further. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Contact Us** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you! [insert contact information] Thank you for considering this opportunity to join our team at blithequark. We look forward to hearing from you soon!