**Experienced Customer Service Representative – Work from Home with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are the same? Look no further! blithequark is seeking a highly skilled and motivated Customer Service Representative to join our team of dedicated professionals working from the comfort of their own homes. **About blithequark** As a leading digital transformation company, blithequark is revolutionizing the way businesses interact with their customers. With over 35 years of experience, we've helped numerous clients across various industries achieve greater agility through transformed and automated customer experiences. Our team is passionate about harnessing the power of design thinking and data analytics to drive innovation and growth. **Job Summary** As a Customer Service Representative with blithequark, you'll be the face of our company, providing top-notch support to our customers through inbound calls. You'll work with cutting-edge technologies and systems, collaborating with a talented team of leaders and peers who are dedicated to your success. If you're a motivated and enthusiastic individual with a proven track record in customer service and sales, we want to hear from you! **Responsibilities** * Deliver exceptional customer service through inbound calls, resolving issues and answering questions in a timely and professional manner * Utilize probing question skills to actively listen and understand customer needs, providing personalized solutions and recommendations * Meet and exceed sales targets, driving revenue growth and customer satisfaction * Manage and overcome objections for subscribers' cancellation and suspend requests, reducing churn and promoting customer loyalty * Collaborate with internal teams to resolve complex issues and improve overall customer experience * Stay up-to-date with product knowledge and industry trends to provide informed and accurate support **What We Offer** * Competitive pay rate: $15.00 - $20.00/hr * Flexible scheduling: 8 hour per day shift, 5 days per week (anywhere from 6am-12am PST) * Comprehensive benefits package, including medical, dental, and vision coverage * Paid training and PTO to ensure your success and well-being * Advancement opportunities: 80% of our frontline leaders have been promoted from within * Additional pay incentives and monthly rewards & recognition programs to recognize your hard work and dedication * Employee Discounts and EAP & Health and Wellness programs, including a personal trainer dedicated to your success **Requirements** * Excellent verbal and written communication skills, with strong multitasking abilities * Proven track record in customer service and sales, with a focus on problem-solving and goal-achievement * Familiarity with Microsoft Office tools and ability to learn new technologies quickly * High school diploma or equivalent, with a strong desire to learn and grow **Work from Home Requirements** * A quiet and distraction-free, secure place to work * Excellent Internet connectivity: + Internet access speeds of 2 Mbps upload and 10 Mbps download (the faster the better!) + In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates + Wireless and/or satellite Internet Service Providers are not compatible with our systems * A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications **Why Join blithequark?** * Be part of a dynamic and innovative company that's shaping the future of customer experience * Collaborate with a talented team of professionals who are passionate about delivering exceptional results * Enjoy a flexible and supportive work environment that allows you to thrive and grow * Take advantage of comprehensive benefits and perks that support your well-being and success * Have the opportunity to advance your career and make a meaningful impact on our customers' lives **How to Apply** If you're a motivated and enthusiastic customer service professional with a passion for delivering exceptional experiences, we want to hear from you! Apply now to join our team of dedicated professionals working from the comfort of their own homes. Apply Job! Apply for this job