**Experienced Customer Service Representative – Ryder Vehicle Sales Support (Remote)**

Are you passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment? Do you possess excellent communication skills, a strong work ethic, and a drive for results? If so, we invite you to join blithequark's team as a Customer Service Representative for Ryder Vehicle Sales Support. This is a unique opportunity to work remotely, develop your skills, and grow your career in a supportive and inclusive company culture. **About blithequark** blithequark is a leading provider of transportation and logistics solutions, dedicated to delivering exceptional customer experiences and driving business success. As a Top Company for Women to Work for in Transportation, one of Fortune Magazine's World's Most Admired Companies, and one of America's Most Responsible Companies, blithequark is committed to fostering a culture of diversity, equity, and inclusion. **Job Summary** As a Customer Service Representative for Ryder Vehicle Sales Support, you will be responsible for providing exceptional customer experiences, resolving concerns and issues, and driving sales growth through effective communication and relationship-building. You will work closely with cross-functional teams, including Sales, Operations, and Asset Management, to ensure seamless customer interactions and meet customer demands. **Key Responsibilities** * Provide exceptional customer experiences through effective communication, empathy, and problem-solving skills * Resolve customer concerns and issues in a timely and professional manner * Handle inbound and outbound calls, emails, and texts related to Retail Vehicle Sales support * Maintain ownership of customer inquiries (cases) until resolution is communicated to the customer * Work collaboratively with cross-functional teams to meet customer demands and drive sales growth * Manage workflow and prioritize tasks to enhance productivity and efficiency * Generate purchase/repair orders and maintain accurate records * Contribute to cost containment through inventory planning and warranty management **Additional Responsibilities** * Ensure compliance with all company, local, state, federal, and other regulatory agencies' policies * Perform other duties as assigned by management **Skills and Abilities** * Strong verbal and written communication skills * Ability to get both verbal and written communication across that has the desired effect * Goal-oriented, drive for results, assertive, and deal well with ambiguity * Possesses a high degree of initiative * Must have high levels of energy and be a self-motivated and self-directed person * Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments * Ability to focus on multiple projects and activities simultaneously * Flexibility to operate and self-driven to excel in a fast-paced environment * Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) * Demonstrates customer service skills **Qualifications** * High School diploma/GED required * One (1) year or more in sales and/or customer service required **Work Environment and Culture** As a remote employee, you will have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. blithequark is committed to fostering a culture of inclusivity, diversity, and respect, where every employee feels valued and empowered to succeed. **Compensation and Benefits** * Starting pay is $17.00/hour, with the potential to earn $18.00/hour for bilingual candidates * Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options * Paid time off for vacation, illness, bereavement, family, and parental leave * Tax-advantaged 401(k) retirement savings plan * Opportunities for career growth and professional development **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or qualifications. We look forward to hearing from you! **Security Notice for Applicants** blithequark will only communicate with applicants directly from a [@blithequark.com] email address and will never conduct an interview online through a chat-type forum, messaging app, or via an online questionnaire. During an interview, blithequark will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through our website. Should you have any questions regarding the application process or to verify the legitimacy of an interview or blithequark representative, please contact us at [email protected] or 800-793-3754. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer and is committed to fostering a culture of diversity, equity, and inclusion. We welcome applications from all qualified candidates and are proud to be an inclusive and supportive workplace. Apply for this job