**Experienced Customer Service Associate – Amazon Locker+ Retail Locations**

Are you passionate about delivering exceptional customer experiences and working in a dynamic environment? Do you thrive in a fast-paced setting where no two days are the same? If so, we invite you to join the arenaflex team as an Amazon Locker+ Customer Service Associate. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their packages are delivered and returned efficiently, and creating a positive experience at our Locker+ retail locations. **About arenaflex** arenaflex is a leading innovator in the retail industry, dedicated to making the return and pickup of packages convenient for our customers. Our Amazon Locker+ retail locations are strategically placed in various settings, including Whole Foods Market, freestanding locations, partner retailers, and warehouse lobbies. We pride ourselves on creating a safe, inclusive, and supportive work environment that fosters growth and development. **Key Responsibilities** As an Amazon Locker+ Customer Service Associate, your duties will include: * Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery * Assisting customers with questions and resolving issues in a timely and professional manner * Maintaining a clean, safe, and organized workspace, adhering to arenaflex's high standards * Managing responsibilities for a Locker+ location, including opening and closing the site * Utilizing technology, such as smartphones and handheld devices, to sort, scan, and prepare orders * Receiving truck deliveries and ensuring timely processing **Requirements and Qualifications** To be successful in this role, you will need to possess: * Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues * Strong problem-solving skills, with the ability to think critically and resolve issues efficiently * Ability to perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation * Availability to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week * Ability to stand and walk during shifts lasting up to five hours, with or without reasonable accommodation * High school diploma or equivalent required; prior customer service experience preferred **What it's like at arenaflex** * **Safety**: Your safety is our top priority, and we provide a safe working environment with protective gear and regular safety training. * **Surroundings**: You'll be working behind a counter, interacting with customers, and may be stationed in a variety of settings, including Whole Foods Market, freestanding locations, partner retailers, or warehouse lobbies. * **Activity**: You'll be on your feet for most of your shift, helping customers and sorting packages. * **Temperature**: Our Locker+ locations are climate-controlled, ensuring a comfortable working environment. * **Noise level**: Sound levels are minimal, similar to those found in a grocery store. * **Dress code**: Relaxed, with a few rules to follow for safety; comfortable, closed-toe shoes are required, and protective safety footwear may be necessary in select business units. **Why You'll Love arenaflex** * **Schedule flexibility**: Depending on your location, you may have the option to work full-time (40 hours), reduced-time (30-36 hours), or part-time (20 hours or less), with the flexibility to work additional hours if needed. * **Shift options**: Work when it works for you, with shifts available overnight, early morning, day, evening, and weekend. * **Anytime Pay**: Instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). * **State-of-the-art facilities**: Modern warehouses that are clean, well-organized, and equipped with the latest technology. * **Safety**: Your safety is our top priority, with protective gear and regular safety training. * **Inclusive workplace**: Be part of a diverse and inclusive team that offers a range of DEI programs and affinity groups. * **Career advancement**: Take advantage of free training and development programs, tuition support options, and opportunities for career growth and advancement. **How to Get Started** If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, we invite you to apply for this exciting opportunity. Please submit your application above, and if you need help with your application or have questions about our hiring process, you can find support here. arenaflex is an equal opportunity employer and is committed to a diverse and inclusive workplace. Apply Job! Apply for this job