**Experienced Chat Operator – Automotive Industry Customer Engagement Specialist**
At arenaflex, we're revolutionizing the way automotive dealers interact with their customers through innovative technology and exceptional customer service. As a Chat Operator, you'll be at the forefront of this revolution, engaging with customers online and creating a wow-ing experience that drives revenue for our clients. **Join arenaflex's Dynamic Team** As a Chat Operator, you'll be working from the comfort of your own home, using your gaming experience to make a real difference in the lives of our customers. With arenaflex, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. **Key Responsibilities:** * Engage in online conversations with customers, representing our automotive dealer clients favorably * Turn conversations into leads that help our clients generate revenue * Utilize your gaming experience to create a fun and engaging experience for customers * Work collaboratively with our team to achieve sales goals and objectives * Participate in ongoing training and development to stay up-to-date on industry trends and best practices **Requirements:** * Must live within the state of Idaho * Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse * Computer must have a minimum of 8 GB of RAM, 64-bit Operating System, and 8th Generation Intel Core (i3 equivalent or higher) * Quiet, dedicated work space free from distractions * Ability to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT * Must be able to type at least 35 WPM, 40 and above is preferred * Gaming experience is preferred **Essential Qualifications:** * High school diploma or equivalent required * 1+ year of customer service experience, preferably in a call center or online chat environment * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and meet sales goals and objectives * Strong problem-solving and analytical skills **Preferred Qualifications:** * Bachelor's degree in a related field (communications, business, marketing, etc.) * 2+ years of customer service experience in a call center or online chat environment * Experience working with CRM software and other sales tools * Strong knowledge of the automotive industry and its trends **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and meet sales goals and objectives * Strong problem-solving and analytical skills * Ability to work collaboratively with a team * Strong attention to detail and organizational skills * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits:** * arenaflex offers a comprehensive training program to help you develop your skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment * Flexible scheduling and remote work options * Ongoing training and development to stay up-to-date on industry trends and best practices **Work Environment and Company Culture:** * arenaflex is a remote-friendly company, offering flexible scheduling and remote work options * Collaborative and dynamic work environment * Opportunities for professional growth and development * Comprehensive training program to help you develop your skills and knowledge * Flexible scheduling and remote work options **Compensation, Perks, and Benefits:** * Competitive hourly rate of $13 per hour * Opportunities for career advancement and professional growth * Comprehensive training program to help you develop your skills and knowledge * Flexible scheduling and remote work options * Ongoing training and development to stay up-to-date on industry trends and best practices **Conclusion:** If you're a motivated and customer-focused individual with a passion for gaming and online engagement, we want to hear from you! As a Chat Operator at arenaflex, you'll have the opportunity to work with a talented team of professionals, engage with customers online, and create a wow-ing experience that drives revenue for our clients. Apply now to join our dynamic team and start your career with arenaflex! **Apply Now:** Apply Job! Apply for this job